Desktop Support Technician

Job Description

Desktop Support Technician (On Site)

Location: Santa Isabel, PR

Experience Level: Intermediate

2 Year contract to start

Job Description

We are seeking an Intermediate level Desktop Support Technician to provide on site technical support in Santa Isabel, PR. This role will focus on delivering reliable desktop and end user support in an enterprise environment, with a strong emphasis on customer service.

Responsibilities

Provide on site and remote desktop support for end users

Troubleshoot and resolve Windows 10 hardware and software issues

Support desktops, laptops, peripherals, and basic network connectivity

Respond to service requests and incidents in a timely, professional manner

Escalate complex issues as needed and document resolutions accurately

Deliver excellent customer service while supporting daily business operations

Required Skills

Desktop Support

Windows 10

End User Technical Support

Additional Qualifications

Experience with both on site and remote support

Strong customer service and communication skills

Ability to work independently in an on site environment

Prior corporate or enterprise support experience preferred

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.