Human Resources Operations Consultant - North Region

Employment Type:

Full timeShift:

Description:

Purpose

The HR Operations Consultant supports the North Region CHRO and serves as a key partner to front-line supervisors and managers, providing day-to-day HR operational support that ensures consistent application of HR processes and contributes to strong workforce performance. This role blends data-driven insights, systems expertise, and collaborative partnership to enhance leader effectiveness across the region. The ideal candidate is a detail-oriented HR professional with strong communication and problem-solving skills, comfortable working in a fast-paced environment with leaders at multiple levels. Success in this role requires confidence in HR systems (Workday preferred), the ability to interpret and communicate workforce data, and the capability to work both independently and as part of a collaborative HR team.

Some of What You'll Do

Serve as a primary HR resource for front-line managers, providing guidance on HR processes, policies, and workforce issues.

Hold regular touchpoints with managers to review department scorecards, trends, and action plans.

Support HR system needs, including responding to Workday questions and assisting with transactional or reporting tasks.

Partner on Position Review activities and escalate matters appropriately.

Provide operational coverage and act as the HR point of contact when the CHRO is out.

Participate in Safety Huddles, give HR updates and support follow-up actions.

Assist with regulatory visit preparation, auditing, and compliance needs.

Coordinate leadership development assignments, invites, troubleshooting, and training logistics.

Generate and deliver HR reports, including turnover, engagement insights, and workforce metrics. Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Consultation Service: Provides consultative support to HR Leadership in the implementation of HR strategy, workforce plans, operational services & other initiatives. Proactively consults & engages operationally on the development & implementation of HR programs & strategies. Provides business context to ensure consistency with HR-related decision support, client communications & program administration.

Operation Expertise: Provides leadership, direction & oversight of HR program(s) or workstreams. Ensures HR services, processes, policies & procedures are communicated, implemented & aligned. Facilitates and develops HR operations processes & tools. Provide escalated support for HR tactical functions. Serves as a technical resource providing clarification of business operational services, issue resolution & implementation of recommended actions.

Project Management: Manages & implements small to medium-scale projects, programs & initiatives. Develops & manages aligned production, communications, service delivery plans & workflows to ensure plans are successfully implemented & services are delivered on time, on budget & to specifications.

Data Management & Analysis:Research & compiles information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.

Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of conduct, as well as other policies & procedures to ensure adherence in a manner that reflects honest, ethical & professional behavior.

Minimum Qualifications

Bachelor's degree in Human Resources Management, Business Administration or a related field, or an equivalent combination of education & experience.

Minimum of three (3) years of progressively more responsible Human Resources experience which may include Talent Management, Organizational Development, Workforce Planning, Total Rewards, & Colleague & Labor Relations.

Experience in state and federal laws & government & regulatory reporting requirements related to HR.

Experience in the development, interpretation, and application of human resources policies, practices and programs.

Additional Qualifications (nice to have)

Familiarity with Workday HRIS preferred

Physical & Mental Requirements & Working Conditions

Indirect / Healthcare Support Services: (OSHA: Healthcare support services mean services that facilitate the provision of healthcare services.)

Direct Healthcare & Indirect / Healthcare Support Services: must be able to: Includes:

Occasional clinical / patient facing integration environment.

Occasional exposure to conditions which may be considered particularly disagreeable to sight, touch, sound, smell & tastes; May encounter fumes, orders, dusts, mists & gases, along with biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.); & be subject to noise, infectious waste / diseases & conditions.

Continuous work time indoors (subject to travel requirements) under temperature-controlled & well-lit conditions

Continuous travel to worksites

Occasional variable internal & external environmental conditions

Frequent activities that require standing / walking with the ability to vary / adjust physical position or activity.

Occasional ability to lift a maximum of 30 pounds unassisted, use upper & lower extremities

Occasional bending / stooping / reaching & pushing/pulling

Occasional climbing, kneeling, crouching, or operating foot controls

Continuous use of computer

Continuous sitting

Continuous capability & adaptability to perform assigned physical & mental processes amid interruptions, shifting priorities & stressful situations; Attend to tasks until complete, understand & relate to complex ideas & concepts & be able to remember multiple tasks & regimens extending over long periods of time & work on concurrent tasks / projects.

Continuous ability to read small print, hear normal sounds & voice patterns, give / receive instructions & other verbal communications in-person & over the phone / computer / device / equipment assigned with some background noise.

Occasional manual dexterity activities including grasping/handling.

Occasional work time that involves physical efforts (e.g., transporting, moving, lifting & / or positioning)

Continuous attention to maintain a safe working environment & use of available personal protective equipment (PPE).

KEY: Average Workday Activity: Occasional (1% - 33%), Frequent (34% - 66%), Continuous (67% - 100%)

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.