XBN Coordinator

Job Description

TRIGO Global Quality Solutions has an immediate opening for a XBN Coordinator in Decatur, IL. This is a 1st shift position and the pay is $25hr.

Overall Purpose

The XBN Coordinator is responsible for managing and coordinating sample parts through the Sample Part Approval Process (SPAP) from initiation to completion. This role serves as a critical liaison between production sources and customer facilities, ensuring all parts meet required quality standards, timelines, and documentation requirements.

This position requires strong cross-functional coordination, attention to detail, and the ability to manage multiple systems and stakeholders in a fast-paced manufacturing and quality environment.

Reports to

Site Manager/Area Manager

Responsibilities

Manage the full lifecycle of sample parts through the SPAP process

Ensure all parts meet customer specifications and quality requirements prior to approval

Coordinate dimensional inspections (CMM requests) and validation activities

Monitor and track non-conformances, deviations, and corrective actions

Maintain accurate and up-to-date records across all tracking systems

Act as a liaison between production, quality, engineering, and customer teams

Provide timely updates on part status, risks, and delays

Escalate issues that may impact delivery timelines or quality standards

Collaborate across multiple sites and departments to ensure alignment

Serve as an impartial third party to ensure product compliance between supplier and customer

Support client expectations by ensuring transparency, accuracy, and responsiveness

Contribute to customer satisfaction through proactive communication and issue resolution

Prioritize and manage multiple parts/projects simultaneously

Ensure timely movement of materials between locations

Support continuous improvement efforts in SPAP and tracking processes

Maintain strict adherence to safety standards and procedures

Other duties as assigned Technical

Utilize multiple systems daily to track, manage, and report on part status.

WQS (Web Quality System): Track audit progress and validation status

BIMS: Manage inventory movements, holds, and transfers

QSHOP: Submit inspection requests (CMM)

ETQ: Manage PPAP documentation and deviations

Barcode Tracking System: Track part movement between locations

SPAP Tracker: Monitor overall pipeline and status of all sample parts

MTS (Movement Tag System): Generate and update tracking tags

Repack Power Log: Submit repack requests as needed

Knowledge, Skills, Abilities

Hard Skills

Values & Attitudes

Proficiency in English

Excellent written and verbal communications skills

Ability to Coordinate, prioritize and multitask

Demonstrated flexibility within a fast-paced, challenging environment

Ability to take initiative and recognize needs

Ability to handle highly sensitive and confidential material

Experience with quality systems, inspection processes, or manufacturing operations

Strong proficiency in:

Microsoft Excel (data tracking, basic analysis)

Microsoft Teams, Word, and PowerPoint

Familiarity with:

PPAP processes (preferred)

Non-conformance and deviation tracking

Measurement/inspection coordination (CMM exposure is a plus)

Ability to quickly learn and navigate multiple internal systems

Global team spirit

Team player

Caring for people

Open-minded

Excellence

Full-time