Infrastructure Specialist 2

Schedule: Full-time

• Configure, maintain, and optimize enterprise network components including routing, switching, wireless, VLANs, and ACLs.

• Install, configure, maintain, and upgrade network hardware and software.

• Administer and troubleshoot WAN/LAN connectivity and telecommunications systems.

• Support firewall policies, VPN configurations, and secure remote access solutions.

• Interface with various hardware and software platforms to ensure seamless integration.

• Administer Windows and/or Linux servers, including patching, GPO management, security hardening, and performance tuning.

• Maintain and improve backup, recovery, and business continuity processes.

• Lead troubleshooting for complex network, system, and multi layer application issues.

• Perform advanced diagnostics including packet captures, interface analysis, flow data evaluation, and log correlation.

• Diagnose and resolve technical issues across multiple platforms and domains within the OhioOneNetwork.

• Provide Tier II–III support within designated technology areas.

• Implement and support monitoring, alerting, and logging platforms (e.g., SolarWinds, SIEM, Syslog).

• Monitor enterprise systems and respond to alerts in accordance with agency policies.

• Develop automation scripts and tools to reduce manual tasks and enhance reliability.

• Stay current with industry advancements and recommend system improvements.

• Create and maintain infrastructure documentation including standards, diagrams, runbooks, and procedures.

• Maintain equipment location records, incident documentation, and operational reports.

• Provide mentorship and technical guidance to junior team members and peers.

48 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Information Technology