Security Service Technician

Job Description

Security Service Technician

A well-established security systems integrator is hiring a security service technician to support commercial customers through service calls, scheduled maintenance, and small projects. If you like troubleshooting, clean installs, and leaving systems better than you found them—this security service technician role is for you.What You’ll Do

Respond to service tickets, scheduled maintenance, and occasional after-hours calls as a security service technician

Diagnose, troubleshoot, repair, and replace components across access control, CCTV, and intrusion systems

Program, test, and commission systems; isolate issues in hardware, software, and networking

Complete clear, accurate service documentation for customers and internal tracking

Handle small upgrades, minor installs, and system optimizations as a security service technician

Partner with teammates to cross-train and improve service operations

Preferred Experience: (but not required):

Relevant field service

CCTV experience: Milestone / Genetec

Access Control experience: AMAG / Lenel / Genetec / Software House - CCURE / S2

Intrusion experience: DMP / BoschRequirements

3–5+ years servicing/programming/integrating electronic security systems (especially access control)

Solid troubleshooting and programming skills (you’re the “find it and fix it” security service technician)

Comfortable with hand/power tools and basic mechanical/electrical work

Valid driver’s license + clean driving record

Local travel to job sites; minimal overnight travel may occurBenefits

Medical/Dental/Vision

PTO/holidays

401(k) match

Life insurance & Disability Plan

Wellness Program

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Cell phone reimbursement (if applicable)

Paid parental leave

Wellness support

Vehicle or mileage reimbursement (role dependent)

Equal Opportunity Employer.

Full-time