LockBox Specialist/Machine Operator

This position is for a LockBox Extractor/Machine Operator (Really need someone that has machine experience)

Must be able to start at 730am until 330pm or until work is complete

They must be able to lift 20 pounds and stand for 8 hours

Pay Rate is based on experience.

They will still be required to pass sorting test and data entry test.

Essential Job Duties

• Primary focus is on execution within defined parameters with some expansion based on development. Roles at this level are responsible for routine operational and/or administrative work with little to no discretion and decision-making

• Administering defined procedures, analyses, tasks and report preparation while receiving explicit instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process

• May assist in reviewing or ensuring proper documentation or procedures are used for basic activities

• This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties

• Performs basic routine tasks assigned by manager with little autonomy. May provides service in relation routine billing inquiries, service requests, suggestions and complaints from customers.

• Completes work by following clear defined procedure

• Other duties as assigned

Ability to stand for 8 hrs

Ability to run transport machines

Ability to stand, twist, bend, squat

Ability to lift up to 20 pounds

Ability to key data

Required and/or Preferred Qualifications

• 0-1 years experiences with working knowledge of the business or general office skills

• High School Diploma or GED equivalent. College degree preferred

• Works well with others in a fully developed work team environment

• Open minded and adaptable to new ideas in a changing environment

• Excellent customer service skills

• Proven excellent verbal/written communication and interpersonal skills

• Good judgment and decision making ability

• Ability to work under pressure and meet deadlines

• Analytical, research and problem resolution skills

• Proficient in 10-Key, able to perform with a high degree of speed and accuracy.

• Comfortable navigating multiple computer systems and applications

• Proficient in Microsoft Office applications

• Basic understanding of accounting principles

• Basic knowledge of banking policies, procedures, government regulations

• Basic understanding of loan documentation

• Proven ability to handle all monetary/ processing functions independently

• Basic knowledge/experience in multiple payment delivery channels; OLDS, Lockbox, ACH, wires

• Basic knowledge of banking policies, procedures and governmental regulations

• Ability to perform simple scheduled and non-scheduled maintenance functions

• Proven ability to handle high transaction volumes accurately

• Ability to meet production goals

• Proven ability to handle all customer service inquires and diffuse difficult customer situations independently

• Exceptional attention to detail.

• Excellent customer service skills.

About ApTask:

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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