Remote Licensed Insurance Customer Service

Job Description

Bruce Patteson - State Farm Agency, located in Athens, TN is currently looking for a talented, caring, professional to join our team as a part-time Remote Licensed Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent.

If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.

Responsibilities include but not limited to:

Answer phones and greet clients

Establish customer relationships and follow up with customers, as needed

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification

Use a customer-focused, needs-based review process to educate customers about insurance options

You will receive:

Starting hourly pay $25 per hour

Weekly pay on Fridays

4-Hour workdays (working 2 days per week)

Flexible days

Fully remote work from home

Requirements:

Property Casualty license (required)

Life and Health license (required)

Previous State Farm experience (required)

Excellent communication skills - written, verbal and listening

Self-motivated

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Ability to assess customer needs and conduct effective interviews

Ability to effectively relate to a customer

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Full-time

Fully remote