Human Services Program Consultant

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

Cash and Food Assistance

Employment Services and Workforce Development

Unemployment Insurance

Adult Protective Services

Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!

Guiding Principles

We will be a leader in customer satisfaction.

We will have a reputation that attracts and retains talented, diverse, and dedicated employees.

We get better at what we do every day.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The ideal candidate, at minimum, must have the following\:

Option 1:

Completion of undergraduate core program in social or behavioral science, health or pre-medicine or comparable field;

AND

18 months experience in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.

Or Option 2:

Completion of graduate core program in social or behavioral science or medicine-related or comparable field;

AND

6 months experience in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.

Or Option 3\:

Equivalent of minimum class qualifications for employment noted above.

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio’s SEIU/1199 Pay Schedule, Pay Range 12. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $31.74 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 12

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$31.74

$33.35

$34.96

$36.65

$38.49

$40.32

$42.29

$44.39

Annual

$66,019

$69,368

$72,717

$76,232

$80,059

$83,866

$87,963

$92,331

Months of Employment

At Hire

6 Months

18 Months

30 Months

42 Months

54 Months

66 Months

78 Months

ADA Notice

If you require an accommodation based on a disability for any step of the selection process, please contact

Selection Priority Notice SEIU/1199

Current employees of ODJFS in the SEIU/1199 union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal SEIU/1199 applicant is not selected for this position.

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

Office of Family Assistance

The Office of Family Assistance provides policy, operational, technical assistance and training support for safety net programs that assist low-income Ohioans. This includes\: Cash assistance programs funded by the Temporary Assistance for Needy Families block grant, including Ohio Works First (OWF) and the Prevention Retention and Contingency programs; Food assistance programs including, the Supplemental Nutrition Assistance Program (SNAP), the Summer EBT Program, the Commodity Supplemental Food Program (CSFP) and The Emergency Food Assistance Program (TEFAP); Program Integrity; and Adult Protective Services. Learn more about the office by visiting the Office of Family Assistance webpage.

What You Will Do

The Human Services Program Consultant works as part of a team of three in the food programs section of the Office of Family Assistance. The position supports the Ohio Department of Job and Family Services as the designated State Distributing Agency (SDA) for TEFAP and CSFP food programs and works to ensure federal regulations and requirements are being met and followed by evaluating and monitoring program policies and operations and addressing issues of non-compliance. This position also allocates USDA food and dollars based on federal awards provided by USDA Food and Nutrition Service (FNS), and provides guidance, training, and technical assistance to personnel of the 13 contracted Ohio Food Banks.

Job Duties

Monitor TEFAP food levels within the state; reviews and approves monthly inventory reports from food banks

Maintain monthly statistical data/spreadsheet

Allocate TEFAP bonus foods

Review and approve food bank orders in Web-Based Supply Chain Management (WBSCM)

Maintain a detailed spreadsheet of USDA food loss

Create and develop forms and reports as needed

Create and develop training materials

Resolve outstanding WBSCM receipts

Schedule and perform Management Evaluations (ME) of food banks and partner agencies (travel required)

Communicate any regulation and policy changes to food banks in a timely manner

Answer and address program/policy questions from federal, state, and local agencies

Attend and participate in various meetings; ODJFS, FNS, Midwest Regional Office (MWRO), WBSCM, and others

Complete and submit yearly FNS-191 (racial and ethnicity data) report via Food Program Reporting System (FPRS)

Serve as backup to Human Services Developer for monthly CSFP inventory reports

Other duties as assigned by supervisor

Challenges

When addressing instances of non-compliance at food banks and/or local pantries, you may encounter individuals who are upset or distressed. Managing these interactions can be challenging, as the role requires balancing regulatory expectations with empathy and effective communication.

Recommended Skills

Experienced in the operation of personal computers and applicable software

Knowledgeable of USDA food programs; CSFP and TEFAP

Familiar with WBSCM

Able to deal with many variables, changing priorities

Able to clearly and effectively communicate

Schedule\: Full-time

Hours\: Standard workdays are Monday through Friday. Hours are between 7\:00 a.m. and 6\:00 p.m.

Location\: This position will be headquartered at the Rhodes State Office Tower, 30 East Broad Street, Columbus, OH 43215

Travel\: Occasional travel within the state of Ohio.

PN(s)\: 20032576

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.