ERP System Admin

We are partnering with a growing automotive distribution organization to hire an ERP System Administrator with Epicor Prophet 21 (P21) preferred. This role will be responsible for the configuration, administration, optimization, and support of the P21 ERP platform in a high-volume distribution environment.

The ideal candidate will act as the bridge between business operations, IT, and external vendors, ensuring the ERP system effectively supports inventory accuracy, order fulfillment, supply chain operations, and financial reporting.

This is a hybrid role based in Columbus, Ohio, requiring a minimum of three (3) days onsite per week.

Key ResponsibilitiesERP System Administration

Manage day-to-day Epicor Prophet 21 (P21) administration, including user accounts, roles, permissions, and security.

Configure and support key modules including Inventory, Purchasing, Sales Orders, Pricing, Warehouse Management, and Financials.

Monitor system performance and troubleshoot issues related to data flow, integrations, and user access.

Coordinate with Epicor support and third-party vendors on upgrades, patches, and system enhancements.

Maintain development, test, and production environments.

Distribution & Operations Support

Optimize ERP workflows within an automotive distribution environment, including:

High-volume SKU management and part supersession

Core charges and returns processing

Vendor lead times and backorder management

Pricing matrices, rebates, and manufacturer programs

Multi-warehouse inventory management

Ensure ERP workflows support fast order turnaround, accurate inventory availability, and efficient logistics operations.

Business Analysis & Process Improvement

Partner with departments including Sales, Purchasing, Warehouse, Finance, Customer Service, and eCommerce to map business processes.

Identify process gaps and operational inefficiencies and implement system improvements.

Translate business requirements into ERP configuration or technical changes.

Develop and maintain process documentation and SOPs.

Reporting & Data Management

Develop and maintain dashboards, operational reports, and KPIs.

Utilize SQL, SSRS, Power BI, and P21 reporting tools to deliver actionable insights.

Ensure data accuracy and integrity across:

Parts and product data

Customer and vendor records

Pricing and rebate programs

Transactional ERP data

Support data imports, exports, and migrations.

ERP Projects & Integrations

Lead or support ERP enhancement projects, integrations, and module rollouts.

Coordinate testing, training, go-live activities, and change management.

Support integrations with systems such as:

Warehouse Management Systems (WMS) required skill

eCommerce platforms

CRM platforms

EDI systems

Shipping/logistics systems

User Support & Training

Serve as the primary point of contact for P21 system support.

Troubleshoot issues for both remote and onsite users.

Develop and deliver ERP training sessions and user onboarding materials.

Create training documentation and knowledge base content.

Cross-Functional Collaboration

Work closely with business leaders and operations teams to align ERP capabilities with company goals.

Collaborate with IT teams on infrastructure, security, and integrations.

Facilitate communication between technical resources, users, and external vendors.

Required Qualifications

5+ years of ERP administration, configuration, or business analysis experience.

Hands-on experience with Epicor Prophet 21 (P21) or similar ERP systems.

Experience in automotive distribution, aftermarket parts, or high-volume SKU distribution environments.

Strong knowledge of:

Inventory management

Purchasing and supply chain operations

Order fulfillment workflows

Warehouse operations

Pricing structures and rebate programs

Hands-on experience with SQL and ERP reporting tools.

Proven ability to gather requirements and improve business processes.

Strong communication, documentation, and cross-functional collaboration skills.

Preferred Qualifications

Experience with:

Epicor Prophet 21 Business Rules, API, or EDI integrations

EDI transaction processing

SSRS, Power BI, or Crystal Reports

ERP integrations with eCommerce platforms or CRM systems

Experience supporting:

Core returns

Part supersession

Manufacturer rebate programs

Participation in ERP upgrades, migrations, or implementations.

This is a direct hire role salary + benefits. Our client is not offering sponsorship at this time, so Green Card or US Citizens at this time.