Member Services Associate

Primary Responsibilities

Engages members and guests in a respectful, polite manner and always addresses them by proper title

Handles all arrivals and departures of Members and Guests

Makes sure overnight guests get their luggage properly tagged and, in their rooms,

Valets cars to and from the Member/Overnight parking lot

In charge of stocking/icing/locking coolers around the golf course

Makes the bag tags/luggage tags/check in cards for all members and guests

Maintains a professional, first-class level of service for members and guests

Make sure members and guests are treated properly and attends to their needs

Reminds members and guests of club policy and procedure, as needed

Represents the club in a professional manner on and off club property

Creates a positive work example for the golf operations team and an enjoyable, respectful work environment

Upholds all club policies and procedures

Maintains open communication among all club departments in a professional manner

Other duties as assigned

Minimum

High School Diploma or General Education Diploma (GED) as a minimum. Students currently enrolled in High School who are working part time while attending school are an exception.

Must possess a valid driver's license with a clean driving record

Preferred Skills

Critical Thinking and intrinsic awareness

Strong time management skills

Excellent communication skills, both verbal and written

Proven experience in customer service or hospitality roles is preferred.

Team Player