Job Description
SUMMARY: Creates and administers the credit union’s fraud awareness and prevention program.
ESSENTIAL FUNCTIONS:
Implements the credit unions fraud prevention, detection, and investigation strategies
Manages investigations of cross-department fraud situations that involve deposit account, consumer lending or real estate lending relationships and report’s findings and recommendations to management through written reports
Works with management to establish mitigation efforts are taken on any and all significant fraud issues
Responsible for understanding online and call center authentication tools and strategies
Maintains an in-depth understanding of all forms of electronic payments such as ACH, P2P (Zelle), Wire, RDC, Debit and Credit
Implements inter-department fraud reporting procedures
Recognizes opportunities for addressing fraud issues, risks and exposures
Implements account protection strategies as deemed necessary to prevent fraud losses
Conducts fraud training for employees and members
Establishes internal and external investigative procedures to ensure department tasks are documented and revised as needed, and workflows are developed for fraud management
Communicates with management to ensure staff are kept abreast of investigative activities and processes as it relates to fraud
Develops incident, fraud loss and trend analysis reporting for distribution to management.
Performs BSA duties, including investigations, suspicious activity, fraud incidents, regulatory reporting and account reviews
Maintains confidentiality of information and controls. Protects all credit union sensitive information and materials within the scope of the department functions
Works with Compliance to maintain the controls needed to protect the assets of the credit union
Assists with compliance related external examinations
Conducts audits of Member Authentication Procedures
Other duties as may be assigned
QUALIFICATIONS:
Education Required: High School Diploma or equivalent (GED)
Education Preferred: Associate’s Degree in business or related field
Experience Required: Two (2) years working in a financial institution
Experience Preferred: Two (2) years of experience in a fraud prevention/reporting position in a financial institution
TRAVEL: Up to 5% local travel. Occasionally attends national conferences and local peer networking events or trainings.
The base pay for this position is $20.28 to $33.80 per year. In specific locations, the pay range may vary from the range posted. Click here to learn more about ALEC and our benefits.
Full-time