Sales Engineer

Position Title: Sales Engineer

Reports to: Sales Manager

As an engineer, have you ever considered sales? A technical sales career can offer more daily variety, more challenges, more scheduling freedom, and more compensation for successful results. Make no mistake, it is a tough job and not without risk. For those who believe in themselves, it is a very rewarding career!

The VALUE we bring to our clients is our ability to help THEM be more successful through our expert knowledge and outstanding customer service. We cannot do that without developing strong working relationships. At Hoffman Hydronics, we expect each salesperson to work harder than the competition at understanding our clients' needs, prioritizing timely responses, knowing how to use our products & tools, developing our skills & talents, and becoming THE EXPERT in our field. Because we go the extra mile in every way, we earn our clients' trust.

If you are an engineer who gains great satisfaction through helping others, is curious and driven to learn more, who looks people in the eye and enjoys developing relationships, who is competitive and determined to succeed, and is unwavering in doing the right thing, then we have a career for you!

Voted one of the Best Employers in NC in 2016, 2017, 2018 and 2019 by Business North Carolina Magazine, Hoffman Hydronics is actively seeking qualified sales professionals who:

Understand and leverage the sales process

Identify and respond to customer needs

Develop and maintain a network of contacts, an assigned customer base and a full pipeline of opportunities that assures sales goal attainment

Utilize current and create new, innovative sales tools to effectively plan and increase business opportunity with accounts

Ensure customer satisfaction with our products and services

Develop and propose changes in equipment, processes, or use of materials or services which would result in cost reduction or improvement in operations

Monitor sales trends and product performance results

Continually enhance sales skills and product knowledge

Value and respect relationships

Cherish opportunities to help people

Jump at the chance to solve challenging problems

Are determined to become experts in their field

Additional responsibilities include:

Upholding and adhering to Hoffman Hydronics Core Values

Collaborating with coworkers on project strategy and execution

Answering customer inquiries and responding to special requests

Develop, maintain, and manage assigned client relationships, specifically with consulting & design engineers and key end-user/owner engineering department personnel

Awareness of the local market, your competition, your clients, their clients, and their challenges

Promoting Hoffman Hydronics products and services through sales calls, presentations, & factory visits

Active engagement with vendor representatives through regular activity reports and joint sales calls and presentations

Aggressive pursuit of product knowledge and systems applications

Educating clients on product offerings and their applications

Provide clients with equipment recommendations, selections, specifications, pricing, and any other detailed information required

Developing and execute successful sales plans with core customers

Maintaining records of sales, customer information and requests by updating in ERP

Maintaining customer satisfaction by investigating concerns, implementing corrective action and communicating with customers and staff as needed

Communicating customer perceptions by gathering customer feedback and sharing information with management

Working closely as a team member with other parts of the business

Continuous professional development through company-provided and self-training, including, but not limited to, business and finance, marketing, sales process & strategy, and public speaking

Education and Experience Requirements:

Bachelor's Degree in Engineering, Business, or Construction Management from an accredited college or university or an equivalent combination of education and experience

3 or more years of direct industry experience and strong references required

Professional Engineering (P.E.) license preferred but not required

Skills and Qualifications:

A strong sales presence

Detail oriented, professional attitude, reliable

Ability to work independently and within a team with emphasis on accuracy and timeliness

Must possess a personal need to consistently produce accurate and thorough results

Superior written, oral and presentation skills

Proven problem solving, leadership and listening skills

Product and vendor knowledge (or the ability to quickly learn it)

High technical competency with engineering-related subjects

Well-developed interpersonal skills

Versatile, coachable, and adaptable

Working Conditions:

Normal office environment

Moderate lifting may be required to move equipment, files and supplies

Moderate travel

Flexibility to work overtime/weekends, as required

Occasional work in outside weather conditions

Physical Demands:

Standing: Frequently

Walking: Frequently

Sitting: Frequently

Handling/Fingering: Frequently

Bending: Frequently

Pushing/Pulling 12 lbs or less: Frequently

Lifting/Carrying 10 lbs or less: Frequently

Lifting/Carrying 11-20 lbs: Occasionally

Reaching Outward: Occasionally

Reaching Above Shoulder: Occasionally

Squatting/Kneeling: Occasionally

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman Hydronics, LLC.

EEO Employer / Vets / Disabled