FX Operations Supervisor

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

FX Operations Supervisor – FX Trade Initiation position is in the areas of confirmation (including account opening and investigations), settlement (including SSI updates and CLS settlements), trade initiation, FXSI, or NDF documentation within Foreign Exchange Services.

The BBH FX Services Team within Service Delivery provides global support for the FX Trading, Securities Lending and Mutual Fund Services activities of the Firm. The FX Services Team maintains staff coverage in regional locations in NY, London, Krakow, Tokyo, and Hong Kong.

This position is part of the FX Services team and will perform support functions across disciplines with particular emphasis placed on supporting our Japan FX client base.

RESPONSIBILITIES:

Transaction Processing

Support the Japan FX activities as it pertains to FX Trade Support, Confirmation and Settlement functions

Ensure the accurate and timely processing of transactions related to FX Products

Responsibilities include trade entry, cash balance checks and payment nettings

Develop subject matter expertise on different front to back trade flows with focus on Japanese Trust Banks model

Quality Control/ Assurance

Ensure daily output standards, both quality and timeliness, are met

Assist management in ensuring proper product delivery, proper escalation and resolution of high exposure items, maintaining the proper balance of cost, control and client service (3Cs), and maintaining proper standards and controls

Identify, escalate, and assist in resolving workflow issues

Communicate professionally and constructively to effectively resolve issues in order to minimize risk and exposure, both internally and externally

Ensure adherence to all established policies, procedures and controls

Identify potential process gaps and ensure proper review controls are in place to mitigate risk.

Review process and procedures to insure they keep up with the addition of new programs.

Client Service

Partner with all groups where FX Services has a presence including New York, London, Krakow, Tokyo and Hong Kong to provide consistent operational support across FX products

Handle client inquiries in effective and timely manner

Be familiar with department, firm and industry initiatives affecting our clients

Gain sufficient knowledge to anticipate questions and/or issues raised by our clients

local Client Service Group (CSG), Relationship Manager (RM) and FX Relationship Manager (FXRM) in managing client queries and escalations

REQUIREMENTS:

BS/BA degree

Minimum 3-5 years of relevant experience

Experience in settlement operations, including foreign exchange transactions and overseas remittances (trade-related and fund transfer settlements)

Native level Japanese required, English skills are a plus

Strong attention to detail and analytical skills

Ability to multi-task and prioritize volume

Ability to work independently as well as in a team environment

Proactive approach to daily work and ability to handle multiple responsibilities and meet deadlines

Appropriate client communication skill in both spoken and written with strong client service mindset

MS Office proficiency required-included MS Word, MS Excel, and MS Access.

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

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