Observability Engineer
Description:
Observability Engineer
Location: Columbus, OH (4 days onsite)
Type: Contract to hire
Rate: Negotiable
About the Role:
We're looking for an Observability Engineer to build and maintain dashboards and data sets that improve visibility into restaurant systems. You'll analyze data, troubleshoot issues, and collaborate with teams to keep systems stable and efficient.
Top MustHaves
Kubernetes experience
Fullstack observability experience
OpenTelemetry (OTel) experience - instrumentation, collectors, or trace/log/metric pipelines
Grafana Nice to Haves
Datadog
Edge compute
POS experience About the Role
We're looking for an Observability Engineer to enhance visibility into restaurant systems by building dashboards, integrating telemetry pipelines, and enabling proactive detection of issues. You'll work across teams to maintain system stability, ensure reliable data flows, and support production operations.
What You'll Do
Build and enhance dashboards based on business needs.
Monitor and maintain system stability across environments.
Analyze logs, traces, and metrics; resolve production issues.
Implement and manage OpenTelemetry pipelines (collectors, receivers, processors, exporters).
Provide oncall support on a rotating basis.
Manage IT projects, documentation, and process improvements.
Handle ticket queues and coordinate tasks with crossfunctional teams.
Implement changes with proper testing, validation, and planning.
Ensure compliance with IT and security policies.
Stay current on observability and costoptimization technologies.
Use observability tools for proactive alerting, insight generation, and service health monitoring.
Design new data visibility solutions based on business requirements. What You'll Bring
Bachelor's degree preferred.
3-5 years of relevant experience.
Experience with Splunk, Datadog, Grafana.
Handson OpenTelemetry instrumentation or collector experience (logs, metrics, and/or traces).
Python scripting skills.
Familiarity with Kubernetes and SQL.
Restaurant POS experience (preferred).
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.