Customer Service Representative

Savannah State University is seeking a dedicated Customer Service Representative to assist students, staff, and visitors with inquiries and support needs. The ideal candidate will provide timely and accurate information, resolve concerns efficiently, and contribute to a positive experience for all university stakeholders.

Key Responsibilities:

Respond to phone, email, and in-person inquiries promptly and professionally

Assist with registration, records, and general university services

Maintain accurate records of interactions and follow-up actions

Support administrative staff in daily office operations

Ensure a courteous and helpful environment for all students and visitors