Computer Operator II

Job Description

Ivyhill has an immediate need for a Computer Operator II that will support our their FDA CDER DCC project in Rockville, MD. The Computer Operator II (CO2) will process scheduled routines that present few difficult operating problems (e.g., infrequent or easily resolved error conditions). In response to computer output instructions or error conditions, the CO2 applies standard operating or corrective procedures, refers problems that do not respond to pre-planned procedures, and may serve as an assistant operator, working under general supervision.

Key Responsibilities:

Receive, process, and load physical electronic submissions to an electronic repository

Handle electronic file maintenance and maintain file storage

Load emails, notifications, and files to a tracking IT system

Perform a quality review of processed work

Update/verify entries in the electronic repository

Prepare and send email notifications to project review team

Process electronic submissions, including coding and data entry into DARRTS

Research complex problems and provide detailed resolutions

Update tracking databases to ensure completeness and timeliness of tasks performed

Respond to client requests

Process notifications and conduct data cleanup tasks

Develop and maintain documentation, including SOPs and technical documents

Requirements

The qualified candidate will have the following:

U.S. Citizenship.

Minimum of a high school diploma or equivalent.

Excellent organizational and interpersonal skills

Excellent communication skills

Excellent, proven computer skills required to perform the job requirements

Willingness to learn and participate in a team effort

Ability to sit, stand, bend, stretch, lean and lift 30 pounds as required when handling boxes of records.

(Candidates who reside in a qualified HUBZone area are a plus. Please confirm qualified HUBZone eligibility by accessing the HUBZone Map: (

Benefits

Ivyhill has a comprehensive benefits package that includes Group Life Insurance and AD&D, healthcare, dental care, vision coverage, Supplemental Life Insurance and a 401(k) Plan.

Full-time