We are seeking a detail-oriented and customer-focused Remote Cruise Coordinator to assist clients with planning and booking cruise vacations. This role is ideal for individuals who enjoy travel, hospitality, and providing exceptional service while working independently in a remote environment.
Key Responsibilities:
• Assist clients in selecting cruise itineraries, ships, and cabin categories
• Research cruise lines, destinations, and onboard experiences
• Provide pricing, availability, and promotional information
• Manage reservations, deposits, and payment schedules
• Communicate with cruise suppliers to confirm booking details
• Maintain accurate client records and follow up on inquiries
• Deliver professional customer service before, during, and after travel
Requirements:
• Must reside and be authorized to work in one of our approved hiring locations
• Strong communication and organizational skills
• Basic computer skills (email, online research, document uploads, navigating multiple tabs)
• Comfortable using booking platforms and web-based systems
• Reliable internet connection and access to a computer or laptop
• Ability to manage time effectively in a remote setting
• Customer service, hospitality, or sales experience is a plus
Compensation & Benefits:
• Flexible remote work environment
• Performance-based earnings structure
• Access to cruise industry supplier partnerships
• Travel discounts and familiarization opportunities
• Supportive team environment
• Opportunities for professional growth based on performance
If you are organized, self-motivated, and enjoy helping clients plan memorable cruise experiences, we encourage you to apply.