Host/Hostess

Job Description

About Jo’s American Bistro

Jo’s American Bistro is known for its warm atmosphere, chef driven menu, and modern take on classic American cuisine. It’s a place where seasonal ingredients, creative dishes, and genuine hospitality come together to create a dining experience guests love. Joining the team at Jo’s means being part of a restaurant that’s both a neighborhood favorite and a destination for great food and great service.

Overview

The Host is the first point of contact for guests and sets the tone for the dining experience. This role requires a warm, welcoming personality, strong communication skills, and the ability to stay organized in a fast paced environment.Key Responsibilities

Greet guests promptly with a friendly, professional attitude

Manage reservations and waitlists using the restaurant’s seating system

Escort guests to their tables and provide menus

Communicate wait times accurately and consistently

Coordinate with servers and management to ensure smooth table turnover

Answer phone calls regarding reservations, hours, and general inquiries

Maintain cleanliness and organization of the host stand and entrance area

Assist with to go orders or other front of house tasks as neededQualifications

Strong customer service and communication skills

Ability to multitask and stay calm under pressure

Professional appearance and demeanor

Previous host or customer service experience is a plus

Part-time