Key Responsibilities
Answer, screen, and properly route incoming telephone calls.
Welcome visitors, manage sign-in procedures, and prepare visitor badges.
Provide general information and assistance to clients and staff.
Receive, sort, and distribute incoming correspondence and packages.
Coordinate outgoing mail and deliveries to ensure timely distribution.
Perform clerical tasks such as data entry, document preparation, filing, copying, and scanning.
Prepare basic reports, spreadsheets, and presentations as requested.
Order office supplies and coordinate service needs with vendors when required.
Support compliance with applicable CMS and regulatory guidelines.
Carry out additional administrative tasks as assigned by management. Requirements:
High school or associate degree completed.
Minimum of one (1) year of experience in a similar position.
Experience in administrative, data entry and customer service tasks.
Experience handling multi-line phone systems preferred.
Strong communication, organization, and time-management skills.
Excellent verbal and written communication skills in Spanish and intermediate English.
Proficiency in Microsoft Office (Word, Excel, Power Point and Outlook).
Availability to work Monday to Friday on rotating schedules between 6:00am and 6:00pm plus overtime. Equal Employment Opportunity Employer.