Scheduling Coordinator

Job Description

Why Choose Ultimate Air?

Positive and supportive working environment

Growth and advancement opportunity

Medical Insurance, 100% covered for the employee!

Simple IRA with match up to 3%

Paid Vacation

Paid Holidays

Compensation: $20-25/hr Depending on Experience

Position Summary: The Scheduling Coordinator will answer incoming calls and provide excellent customer service. Contact existing customers for the purpose of scheduling service maintenance appointments, commercial service agreement appointments or sales appointments for Sales Consultants. Maintain the work schedules for field technicians and assure that all customer commitments are met. Provide logistical support to technicians and communicate with fellow employees and customers, informing customers of the progress of service operations while ensuring that technicians operate cost-effectively. Data entry on incoming work orders and administrative tasks as assigned.

Work Hours: Monday - Friday, 8:00 am - 4:30 pm. There may be occasional overtime.

Qualifications

1+ year customer service experience

Friendly, outgoing demeanor

Professional telephone skills

Experience operating a multi-line phone system

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.

Able to communicate clearly in English both verbally and in writing

Spanish speaking is a plus

Strong proficiency in Word, Excel, Outlook

Highly organized and detail oriented

Full-time