Infrastructure Specialist 3- Network Services

Schedule: Full-time

Evaluates effectiveness and risk of IT processes.

Recommends changes in IT procedures to meet customer needs.

Installs, maintains, configures, upgrades and/or administers hardware and/or software independently in network administration and telecommunications & network connectivity where technical work requires specific knowledge to evaluate, select, adapt & modify standard procedures;

Devises new approaches to problems encountered.

Diagnoses, analyzes, and resolves issues for customer(s) across assigned multiple technology domains.

Creates, organizes, files, and maintains documentation.

Evaluates and/or research hardware and/or software solutions and provides feedback to project team or higher-level staff.

Interfaces and/or performs work with other applications or platforms.

Assists in providing IT consultation and recommendations for implementation, ensuring services are not compromised.

Provides technical IT leadership for integration of various related systems.

Participates in and/or provides technical IT assistance to achieve project tasks/meet deadlines.

60 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Information Technology