Program Facilities Operations Manager

Job Description

Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California. The Agency operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives.

Catholic Charities operates 18 community centers, one residence and 7 homeless shelters and also serves the poor with multi-faceted programs, including: after-school child care; immigration, refugee, youth employment and psychological services; homework assistance and tutoring; English as a Second Language (ESL) and General Education diploma (GED) classes for adults; and services for homebound seniors and pregnant and parenting youth. In this way, Catholic Charities maintains a continuum of care for clients as they move from vulnerability to self-sufficiency.

As a Program Facilities Operations Manager, you will be responsible for the oversight and operational performance of three key buildings within the Good Shepherd Center Program. Your role will encompass the management of all facilities operations, including electrical systems, HVAC, plumbing, construction projects, custodial management and landscaping. You will ensure these facilities are maintained at the highest standards, are compliant with all safety regulations, and meet the needs of our staff and clients. Additionally, you will lead and manage a team of facilities staff, ensuring efficient operation and timely completion of all maintenance and improvement projects.

Responsibilities:

Oversee the day-to-day operations of building systems including electrical, HVAC, plumbing, and other mechanical systems to ensure optimal functioning and energy efficiency.

Lead construction, renovation, and improvement projects from concept through completion, ensuring they are completed on time, within budget, and to high quality standards.

Manage the landscaping and grounds maintenance to ensure a safe and appealing environment for employees. Visitors and clients.

Ensure all facilities comply with local, state, and federal regulations and standards, including occupational health and safety standards.

Implement and oversee safety training and emergency preparedness protocols.

Recruit, train, and manage facilities staff, fostering a collaborative team environment and ensuring staff are well-equipped to meet operational goals.

Negotiate and manage contracts with external vendors and service providers, including janitorial, security, and maintenance contractors.

Develop and manage the facilities budget, ensuring cost-effective operations, including preventive maintenance and repairs.

Participate in planning meetings for facility usage and development, including space allocation, facility expansion, and efficiency improvements.

Performs related duties as assigned.

Qualifications:

Bachelor's degree in Facilities Management, Engineering or 10 to 12 years of related experience.

Certification in facilities management, project management, or related field is a plus.

Must have experience in facilities operations management, including direct experience managing electrical, HVAC, plumbing, and construction projects.

Must have excellent verbal and written communication skills.

Knowledge of carpentry, plumbing, electrical, HVAC systems.

Proven knowledge in landscaping and grounds maintenance.

Strong understanding of regulatory compliance requirements related to facilities management.

Excellent project management skills, with the ability to manage multiple projects simultaneously.

Knowledge of cleaning equipment (wet vac, floor buffers and polishers, shampooer).

Strong negotiation and vendor management skills.

Catholic Charities offers a wide range of employee benefits to support the total wellness of its employees. Our competitive package provides the flexibility to select the benefits that best meets the employee’s needs. Benefits are effective the first of the month following 30 days of employment.

Medical, Dental & Vision

Life Insurance

Retirement Plan to include 401a/employer contribution only and 403(b)

Supplemental Insurance (life, Accident, disability insurance, etc.)

Flexible Spending Account

Health Care Spending Account Reimbursement accounts (HAS)

Vacation days – 12 days per year

Sick time – 10 days per year

Short- and Long-Term Disability

13 holidays per year for regular f/t & p/t employees

Public Service Loan Forgiveness

Cell Phones for those working in Shelters or with Clients outside of the office

Employee Recognition - Annual Staff Appreciation Day Event

Free Parking

Full-time