Field Service Engineer

Field Service Engineer II

LOCATION: New Jersey / Tri-State Area (Field-Based)

EMPLOYMENT TYPE: Full-Time

TRAVEL: 75%+

COMPENSATION: $75,000

BENEFITS: Comprehensive (PTO, Medical, Dental, Vision, & more)

Company Description

A trusted provider of precision measurement and dimensional metrology solutions, delivering equipment, calibration, repair, software support, and technical services to manufacturers and laboratories across North America. The organization supports customers in achieving measurement accuracy, maintaining compliance, and improving operational performance through accredited services and structured quality systems.

About the Job

The Field Service Engineer II independently performs calibration and repair of dimensional metrology equipment and resolves most mechanical and system-level issues. This role supports installation, preventive maintenance, and service contract execution while expanding technical capability across multiple product families.

What You'll Do

Troubleshoot, diagnose, and repair dimensional metrology equipment

Perform mechanical, electrical, and basic software troubleshooting

Assist with installation, commissioning, and system validation

Perform software upgrades and configuration as required

Execute preventive maintenance and repair under service contracts

Prepare service plans including parts identification and readiness

Manage repair parts usage and ensure technical preparedness

Provide operator guidance and basic system training

Identify potential additional service needs and communicate findings

Expand capability across multiple product families

Progress toward advanced troubleshooting and installation qualification

Qualifications

Required:

3-6 years of field service or repair experience

Strong troubleshooting skills

Strong customer service skills

Ability to travel extensively (75%+)

Preferred:

Associate degree or equivalent technical experience