Production Operations Manager

Job Category: Manufacturing

Job Type: Full Time

Job Location: CoppellTexas

Job Salary: $70000 - $75000

Job Title – Production Operations Manager

Location: Coppell, Texas

Base Salary – $70,000 to $75,000

Industry: Financial Services

Job Category: Manufacturing – Production

Job Details:

The Manager of Production Operations reports to the Director of Operations and is responsible for all aspects of printing in a production operations environment.

The role oversees Operations Supervisors across multiple shifts, ensuring productivity, quality, client and associate satisfaction.

The Manger of Production of Operations plays a critical role in translating strategic vision into day-to-day execution, driving operational excellence, and fostering a culture that puts clients and associates at the forefront.

Q — Do you have 2-3 years of management experience within a Production environment?

Q — Are you looking to be part of one of the leaders in the FinTech industry? If so, we’d love to hear from you!

Work Hours –

*** Monday – Friday 12:00 PM – 8:00 PM *** > flexibility required during training and peak times.

Key Responsibilities

Develop and implement strategies to enhance PEQ (Productivity, Efficiency, and Quality)

Manage departmental expenses (commodities, labor, discretionary spending, etc.)

Create of, and adhere to, capacity plans that support client commitments to meet or exceed client SLA’s (Service Level Agreements)

Establish, communicate, and revise of department and individual KPIs

Demonstrate technical expertise in print equipment, relevant technologies, and client product mix to maximize machine utilization and uptime

Provide performance feedback and guide talent development of direct reports and team members through regular and frequent feedback

Qualifications

Associate or bachelor’s or equivalent experience

3 years of management experience in a high-paced environment

1+ years of relevant print/mail, production or manufacturing experience

Flexibility required for non-standard hours during peak production periods and potential critical client or facility events, including weekend and holidays

Proven track record of operational excellence: implementing and meeting KPIs, improving workflows, and building/developing high-performing teams

Excellent oral and written communication skills: effectively communicating with vendors, staff, and management at all levels

Solid organizational skills: effectively managing multiple priorities simultaneously, working under tight deadlines and pressure.

Working knowledge of Microsoft Office, specifically Excel, including knowledge of pivot tables, advanced formulas, file linking, charts/graphs, etc.