4 Intune Windows

*candidates must have deep INTUNE skills with experience in consulting, administration, or architecture

Strong overall experience with Microsoft Intune

Strong handson experience with Windows 365 Cloud PC

Working experience managing iOS, Android and macOS devices

SCCM experience is optional (nice to have, not required)"

SQL and Power BI Expectations: only basic SQL query knowledge and a general understanding of Power BI for reporting are required, with deep expertise in these areas not being necessary. Microsoft Intune, Windows 365 & CrossPlatform Endpoint Customer Engineer

Role Overview

We are seeking an experienced Microsoft Intune & Windows 365 Customer Engineer with strong Windows management depth and working expertise across iOS, Android, and macOS endpoint platforms. This role is customerfacing and focused on delivering modern endpoint and Cloud PC solutions for enterprise customers, using Microsoft Intune as the primary management platform.

The ideal candidate brings handson experience with Windows 10/11 and Windows 365, solid crossplatform MDM knowledge, and the ability to support customers through design, deployment, migration, and steadystate operations. SCCM / Configuration Manager experience is preferred but not mandatory.

Key Responsibilities

Design, implement, and support Microsoft Intune and Windows 365 solutions in enterprise environments.

Act as a customerfacing engineer, delivering deployments, migrations, and operational support.

Provide architectural guidance and handson execution for modern Windows and Cloud PC management scenarios.

Balance Windowsfirst design with required support for mobile and macOS platforms.

Windows 365 & Windows Endpoint Management (Primary Focus)

Design and deploy Windows 365 Cloud PCs, including:

Business, Enterprise, and Frontline offerings

Provisioning policies and assignment strategies

Image management and lifecycle planning

Demonstrate understanding of Windows 365 licensing and SKUs:

Business vs Enterprise differences

Frontline dedicated vs shared scenarios

Cloud PC sizing aligned to user personas and workloads

Integrate Windows 365 with:

Microsoft Intune for device and policy management

Microsoft Entra ID for identity and access

Conditional Access and Zero Trust controls

Implement and support Windows 10/11 management using Intune:

Windows Autopilot (UserDriven, PreProvisioning)

Windows Autopatch

Policy Management (GPO Migration)

Configure Endpoint Security policies:

Microsoft Defender Antivirus

Firewall, ASR rules, BitLocker

Security baselines

Bitlocker, LAPS

Deploy and manage applications (Win32, Store, Microsoft 365 Apps).

CrossPlatform Endpoint Management (Required)

Manage iOS / iPadOS devices using Intune:

Companyowned and BYOD enrollment scenarios

Apple Automated Device Enrollment (ADE)

App deployment and compliance policies

Manage Android Enterprise devices:

Work Profile (BYOD)

Fully Managed and Dedicated (Kiosk) scenarios

Managed Google Play application deployment

Manage macOS devices using Intune:

Userapproved and automated enrollment

Configuration profiles, compliance, and app deployment

Design and support Mobile Application Management (MAM):

App Protection Policies for BYOD and unmanaged devices

Identity, Access & Security

Strong experience with Microsoft Entra ID.

Implement and troubleshoot:

Single SignOn (SSO)

Conditional Access policies aligned with Zero Trust principles

Understanding of device trust, compliancebased access, and identitydriven endpoint management models.

Migration, Troubleshooting & Automation

Support migrations from:

Legacy MDM platforms

Traditional endpoint management solutions

Physical desktops to Windows 365 Cloud PCs

Troubleshoot complex issues across:

Windows endpoints

Windows 365 Cloud PCs

iOS, Android, and macOS devices

Analyze logs and diagnostics using:

Intune Diagnostics

Event Viewer and MDMDiagnosticsTool

Automate operational tasks using PowerShell and Microsoft Graph (preferred).

Maintain clear, customerready documentation and handover guidance.

Required Skills & Experience

Strong handson experience with Microsoft Intune in enterprise environments.

Deep expertise in Windows 10/11 and Windows 365 Cloud PC management.

Proven experience managing iOS, Android Enterprise, and macOS devices using Intune.

Experience with:

Autopilot, Autopatch, Endpoint Security

Compliance and Conditional Access integration

Experience supporting customers in a partner, MSP, or consulting environment.

Excellent troubleshooting, communication, and customer engagement skills.

Nice to Have

SCCM / Configuration Manager experience (comanagement, application deployment, or migration scenarios).

Experience migrating customers from thirdparty MDM or VDI/DaaS platforms.

Familiarity with Intune Suite features (Remote Help, Endpoint Analytics, Endpoint Privilege Management).

Microsoft certifications related to Endpoint, Security, Windows 365, or Azure Virtual Desktop.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.