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Sales Application Engineer

Company:
Helix Operating Company LLC
Location:
Shaker Heights, OH, 44122
Pay:
70000USD - 90000USD per year
Posted:
March 15, 2026
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Description:

Job Description

Description:

About Helix Linear

Helix Linear Technologies designs and manufactures high-precision motion control systems for industries where performance matters most, including aerospace, medical devices, defense, and advanced automation. Our products power mission-critical applications where reliability and precision down to 0.0001 inches make all the difference.

Our vision is to engineer what’s possible in motion, with precision, integrity, and purpose. We pursue that vision by designing, machining, grinding, and assembling critical motion components in-house, including precision ball screws and linear systems. Our clean, climate-controlled facility is equipped with advanced manufacturing equipment including Citizen Swiss lathes, multi-axis CNC mills, precision grinders, and specialized assembly and test systems.

Helix is growing and investing in new equipment, advanced processes, and the systems required to scale with discipline. As we expand, we’re building a world-class precision manufacturing operation, which means higher standards for ownership, communication, urgency, and accountability across every role on the floor.

At Helix, we value ownership, technical excellence, and a growth mindset. If you’re motivated by meaningful work at the intersection of engineering, innovation, and manufacturing, and want to grow with a company shaping the future of motion control, we’d love to meet you.

About the Position

The Sales Application Engineer is the technical bridge between Helix and our customers. You’ll translate customer needs into clear solutions, helping engineers, buyers, and program managers understand what’s possible, creating accurate quotes and proposals, and ensuring orders move smoothly through production.

This isn’t just quoting parts, it’s about listening carefully, applying engineering know-how, and building trust with customers who rely on our precision. Your work directly impacts revenue growth, customer satisfaction, and Helix’s reputation in the industries we serve.

Responsibilities

Sales & Account Development

Support OEM accounts while identifying new opportunities in target markets.

Maintain strong relationships: follow up on quotes, track orders, and close business.

Partner with the Director of Sales and Territory Sales Engineers to grow the pipeline.

Technical & Customer Support

Act as the go-to resource for technical questions, product recommendations, and delivery timelines.

Review customer prints and collaborate with Engineering to confirm manufacturability.

Develop accurate quotes and proposals that balance technical and commercial needs.

Partner with inside sales and customer success to support quoting and order flow.

Cross-Functional Collaboration

Connect customers with Engineering, Operations, and Quality.

Support distributor onboarding and training.

Travel ~25% to visit customers, support trade shows, and see applications in the field.

Who You Are

Problem-solver. You think through both technical details and commercial trade-offs.

Customer-first. You balance responsiveness with engineering and production realities.

Strong communicator. You adapt to different personalities and stay professional under pressure.

Manufacturing-minded. You understand workflows, drawings, and purchasing terminology.

Organized multitasker. You manage multiple quotes, projects, and deadlines with accuracy.

Relationship-builder. You earn trust by turning challenges into solutions.

What Success Looks Like

Response Speed: 95% of quote requests answered within 24 hours.

Accuracy: = 98% of quotes generated without rework.

Conversion: At least 50% of quotes converted to orders within pricing guidelines.

Customer Engagement: Quarterly touchpoints with top 20 accounts; maintain = 90% satisfaction.

Collaboration: Active participation in cross-functional meetings with clear communication of customer needs.

Growth Impact: Contribute to pipeline growth through new customers and markets identified.

Why Join Helix?

At Helix, manufacturing isn’t just what we do, it’s who we are. Our work is built around precision, craftsmanship, and continuous improvement.

You’ll work in a clean, climate-controlled facility with advanced equipment, alongside machinists, engineers, operators, and commercial team members who take pride in their work and hold themselves to high standards.

Helix is building something meaningful, not just high-precision products, but a company defined by integrity, clarity, and disciplined execution in industries where the stakes are high. We engineer with purpose, take ownership of our work, and believe doing things the right way matters.

We offer competitive compensation, comprehensive benefits, retirement plans, PTO, and major holidays, along with steady daytime hours and scheduling flexibility to support work–life balance.

If you take pride in solving problems, contributing to a team that values craftsmanship and accountability, and doing work where precision and reliability matter, Helix is a place where your work will truly matter.

Requirements:

What You Bring

Bachelor’s degree in Mechanical Engineering (preferred) or equivalent experience.

3+ years in technical sales, application engineering, or customer-facing support in manufacturing.

Experience with Microsoft Office, CRM (Salesforce preferred), and ERP (Epicor or similar).

Familiarity with SolidWorks and CAD files.

Excellent written, verbal, and phone communication skills.

Helix Linear Technologies is an Equal Opportunity Employer.

Due to U.S. export control laws, applicants must be U.S. persons (U.S. citizen or lawful permanent resident).

Full-time

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