Concierge/Receptionist

Job Description

Concierge / Receptionist

East Providence, RI

Monday – Friday 8:30am – 5:00pm on-site

We’re looking for a Concierge / Receptionist who takes pride in creating a welcoming, organized, and smoothly running workplace. This is an essential and highly visible role within our headquarters. It’s an ideal position for someone who enjoys being the hub of a creative environment, and who is looking for a long-term home in a steady position.

If you find satisfaction in keeping things running smoothly, anticipating needs, and solving small problems before they become big ones, this could be a great fit.

What you'll do:

Workplace Experience

Greet and assist visitors, clients, and (add)venturists with a warm, professional demeanor

Maintain a polished, welcoming reception area

Answer and direct incoming phone calls and general inquiry email promptly and accurately

Ensure conference rooms and shared spaces are set up/reset for meetings

Maintain plants and shared areas with care and consistency

Office Operations

Manage daily office opening and closing tasks (lights, monitors, general readiness)

Handle incoming and outgoing mail and deliveries including FedEx, USPS, UPS

Maintain supply closets and reorder materials as needed (WB Mason, Amazon, etc.)

Assist with scheduling and calendar coordination

Perform administrative tasks including data entry and reconciliation of purchase orders

Hospitality & Internal Events

Coordinate catering, refreshments, and presentation for internal meetings and events

Ensure kitchen and client kitchen areas remain clean, stocked, and organized

Monitor food and beverage inventory, restock weekly items, and research cost-effective purchasing options

Problem Solving & Initiative

Address day-to-day issues efficiently and professionally

Identify recurring challenges and propose practical improvements

Balance desk coverage with operational tasks through thoughtful time management

Adapt to shifting priorities while maintaining composure and professionalism

Our Concierge will have:

Experience in reception, hospitality, or office coordination

High school diploma; additional training or education preferred

Strong organizational and multitasking skills

Clear, friendly, and professional communication skills

Confidence using Microsoft Office, Google Workspace, and office technology

A positive, steady presence that contributes to team morale

Our Culture rewards:

Energy, creativity and enthusiasm

Ability to work autonomously or in groups

A good sense of humor

A passionate commitment to serve clients, co-workers and community

Loyalty and integrity

Physical Requirements:

Must be able to lift 10–20 pounds frequently and up to 50 pounds occasionally, with assistance when appropriate

This is an on-site position, M-F from 8:30am–5:00pm

We are an EEO/Affirmative Action employer. We are not able to support relocation or visa sponsorship.

Full-time