Administrative Assistant - Dispatcher/Scheduling

Job Description

Hiring: Full-time Administrative Assistant - Dispatcher/Scheduler

Company: CR Plumbing, Air & Electric

Location: Argyle, TX

At CR Plumbing, Air & Electric, we're more than just a service provider-we're a family. For years, we've been proudly serving the DFW area with professional services ranging from repairs and fixture installations to leak detection, water heater solutions, remodels, and new construction. We aim to provide exceptional service while helping our employees thrive through continuous learning, personal growth, and unparalleled support. Our culture is rooted in teamwork, learning, and celebrating success. When you join us, you're not just joining a company; you're joining a supportive community dedicated to helping each other grow and reach the next level.

Check us out at crplumbingdfw.com or give us a call at to learn more about why we're the best place for your career!

What You'll Do As Our Administrative Assistant - Dispatcher:

Dispatch and Scheduling: Receive and prioritize incoming calls, including emergency requests. Schedule and dispatch technicians and equipment to ensure timely service.

Communication: Serve as the primary point of contact for customers, technicians, and management, providing updates and resolving inquiries promptly.

Administrative Tasks: Prepare and maintain work orders, service reports, and inventory logs. Assist with scheduling, invoicing, and filing.

Project and Event Support: Actively participate in company projects and events to support organizational success.

Hours: 10am - 6pm

What We Need From You:

2+ years of experience in dispatching

Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Ability to multitask in a fast-paced environment

Excellent interpersonal and communication skills with a customer-centric approach

Strong attention to detail and organizational skills

Ability to manage projects and prioritize tasks

Ability to work independently and exercise sound judgment

Strong problem-solving skills and a high level of confidentiality

Excellent communication and presentation skills

Team-oriented with a positive and motivating attitude

Experience in plumbing, HVAC, or electrical dispatching is preferred

Previous experience with House Call Pro is a bonus!

Pay & Perks:

$19-$21 per hour

Health, dental, vision, and life insurance

Short- and long-term disability coverage

An IRA with a company match

Paid time off (PTO)

Education assistance

Growth opportunities

Mentor/apprentice program

Uniforms

A bonus structure

Company parties

Company-provided phone

Year-round work

Must have the ability to pass a background check and drug screening test.

Job Posted by ApplicantPro

Full-time