Overview
As a Server, you will be responsible for accurately serving customers their food and beverage orders in a quick and courteous manner, processing cash and card transactions, assigned side work, and ultimately ensuring an enjoyable dining experience for our guests.
Responsibilities
Server responsibilities include, but are not limited to:
Contributes to customer satisfaction by accurately serving customers their food and beverage orders in a quick and courteous manner
Performs opening, mid-shift, closing side work to ensure seamless transitions between shifts
Suggests and up-sells appropriate beverage, cocktail and food items
Acquires a working knowledge of Restaurant Manager POS System in order to ring up orders and process bills
Understands and follows all state laws and company policies for beverage service
Handles difficult situations effectively. Keeps supervisor and host fully informed of all problems, customer dissatisfaction and/or unusual matters of significance
Acquires a working knowledge of property, in-house facilities and local information to respond to customer questions in these areas as required
Provides prompt customer turn-around by assisting with clearing and setting of tables
Other duties as assigned Qualifications
What are we looking for?
Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
Must be able to communicate clearly and professionally with guests, coworkers and supervisors
Must have positive attitude while performing tasks
Must be able to work in a fast-paced environment, and stand for long periods of time
Passion for providing exceptional service to guests and team members
Proven job reliability, diligence, dedication, and attention to detail
Teamwork and collaboration
Must be able to communicate clearly and professionally with guests, coworkers and supervisors What can you look forward to?
All team members enjoy WEEKLY PAY!
Qualifying team members may enjoy the following benefits:
Medical and Dental insurance
Supplemental insurance plans (ex. Vision, Life, etc...)
Paid Time Off
401(k) retirement plan with company match
Bereavement Leave
Jury Duty Pay
Employee Assistance Program
David L. Brittain Scholarship Program
Tuition Reimbursement
Resort Accommodations Discount
And more!
Why choose Brittain?
WE ARE MORE THAN JUST A WORKPLACE...
We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.
As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Whether you're looking for your first job or your next career opportunity, we offer a wide variety of rewarding roles where your contributions truly matter. You will find your work rewarding as YOU make the difference to each of our guests. Start your journey today and turn a job into a career with Brittain Resorts & Hotels!
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We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.