Salesforce Architect

Role: Salesforce Architect

Location: Columbus, OH (Hybrid)

The Salesforce Architect will be responsible for managing all aspects of Salesforce.com (SFDC), including configuration, customization, implementation, and third-party integrations. This role partners closely with internal stakeholders and technical teams to design and deliver scalable Salesforce solutions that support business processes and continuous improvement initiatives. The ideal candidate has strong hands-on experience with Lightning Aura Components, APEX programming, and Force.com APIs.

Responsibilities:

Work with business teams to understand processes and translate needs into actionable Salesforce requirements for configuration and development

Participate in all phases of the project lifecycle including kickoff, requirements analysis, design, implementation, testing, deployment, and post-production support

Maintain and enhance existing Salesforce solutions

Design and develop customized reports and dashboards

Manage user testing activities including test plans and test case creation

Create and maintain documentation for processes, policies, configurations, and user guides

Follow Salesforce best practices for release management and deployment across sandboxes and production

Design, develop, test, document, and deploy high-quality business solutions on the Force.com platform

Design Salesforce reporting using Conga

Build and maintain workflows, Process Builder flows, Visual Flows, and other Salesforce configurations

Develop and manage Salesforce Communities

Proactively identify system improvement opportunities

Communicate system changes to users prior to implementation

Create advanced custom reports, dashboards, and respond to ad-hoc reporting requests

Implement and troubleshoot third-party integrations

Collaborate with leadership to identify technologies and tools that improve operational efficiency and customer experience

Create project documentation including UI guides, training materials, and functional documentation

Perform unit testing and participate in user acceptance testing

Validate test cases and results against business requirements

Develop complex, macro-driven reports for senior management

Ensure reporting and configurations follow performance best practices as data volumes grow

Assist with migration from legacy systems and processes into Salesforce

Import data using Salesforce tools such as Data Loader

Log, troubleshoot, and resolve system issues

Monitor and manage backend integration exception logs

Mentor and train State development resources