Intensive Care Manager

Job Description

Community Health Network of Connecticut, Inc. (CHNCT) is currently seeking two (2) Intensive Care Managers to join our team.

Primary Responsibilities:

Collaborates with CHNCT’s clinical team, provider network, DSS and the community to create a process of assessment, planning, coaching and facilitation to meet the member’s heath care needs across the continuum of care.

Assists the member by functioning as an advocate for options and services by communicating effectively with other members of the healthcare team and by utilizing available resources to promote quality cost effective outcomes and member autonomy.

Tasks Performed:

Develops, monitors and evaluates the effectiveness of the care plan and modifies as necessary.

Provides education and coordination of outpatient care to CHNCT members selected for Case Management.

Identifies and refers quality of care, coordination of benefits and third party liability issues as appropriate.

Orients new staff as requested.

Performs other duties as assigned.

Essential Functions:

Engages with members through telephonic, videoconferencing and face-to-face outreach; meets with providers and community organizations to coordinate care.

Conducts assessments to identify the member’s needs and develops a specific care plan to address objectives, barriers and behaviorally specific goals identified during the assessment.

Maintains knowledge of covered benefits for CT Medicaid, HUSKY Health programs.

Desired Education: Two to four years post-secondary schooling required

Desired Degree: Associate's degree, Bachelor's degree preferred

Desired Major: Nursing (required)

Desired Job Experience: Minimum two years direct clinical care experience as an RN is required. Behavioral health experience and knowledge of case management are beneficial.

Certifications Required: Active Registered Nurse License, State motor vehicle license

Other Qualifications: Requires excellent verbal and written communication skills. Good time management and organizational skills along with the ability to manage continually changing priorities. Strong computer and keyboard skills. Ability to exercise independent and sound judgment in decision making. Managed care and case management experience preferred. CT RN License must be current and unrestricted. CCM or other URAC approved certification preferred. Must hold valid and unrestricted motor vehicle operator’s license and have reliable transportation.

CHNCT Offers Great Benefits:

Medical, dental and vision coverage options

Flexible spending and health savings accounts

Group term life insurance

A 401(k) plan with company-match and immediate vesting

Voluntary accidental injury coverage

Tuition reimbursement and continuing education opportunities

A generous paid-leave bank and company holidays

Wellness program

We are dedicated to having a workplace where everyone feels valued, respected, and empowered to succeed. We embrace a wide range of perspectives and backgrounds, ensuring fair treatment and opportunities for all employees. We value our team’s rich array of experiences and viewpoints, which contribute to our innovative and collaborative environment.

Full-time