Program/Project Manager - Parking Operations

Software Guidance & Assistance, Inc., (SGA), is searching for a Program/Project Manager - Parking Operations for a Contract to hire assignment with one of our premier Healthcare clients in Raleigh, NC .

Responsibilities :

The Project/Program Manager, DUHS is responsible for planning, organizing, and directing the completion of projects aligned with the strategic and business goals of the health system, ensuring that these projects are completed on time, within assigned budget, and within scope.

Role is to assist with complex parking operations. Much frustration with client employees and patients regarding client's parking availability

Will handle vendor communication and act as a liaison for vendors by giving directions and communicate challenges

Works with internal stakeholders and external clients to define the project parameters and create a process to bring the project to fruition.

Establishes and manages client expectations, develops a detailed project plan, defines the scope of the project, understands potential project risks, and assigns team members to specific project tasks.

Assembles and leads a team capable of meeting or exceeding client expectations for the project.

Guides, coaches, motivates, assigns tasks and re-orients the team as needed to ensure successful completion of project goals.

Maintains open and honest communication and ensures a positive team dynamic and shared commitment to team goals and performance expectations.

Creates an accurate timeline for project completion, ensures tasks are finished and milestones are reached within the confines of the assignment, and tracks project progress in a clear and transparent way.

Anticipates delays that may occur and recommends changes to project timelines and actions needed to the project team, the client, and all stakeholders.

Holds the project team accountable for assigned tasks. May include supervisory responsibilities or indirect supervision.

Collects, curates, and manages all data related to project cost, milestone completions, and project outcomes as the project progresses and advises on necessary actions.

Proactively addresses challenges that arise during project completion and makes recommendations to address.

Adapts to shifts in business priorities, and work conditions, thinks creatively, and actively solicits diverse perspectives to keep the project on track.

Recognizes and addresses scope creep, bringing project back into alignment with agreements made in the project planning phase.

Manages the project budget with an eye to cost efficiencies and alignment with pre-determined spend, clearly communicating cost implications to the project team, to the client, and to stakeholders. May hold discretionary responsibility for reviewing costs outside of budget.

Keeps open lines of communication for project updates and solicits stakeholder feedback at every step of the project journey.

Communicates any changes to project timelines and budget to all client and stakeholder groups.

Upon project completion, evaluates project efficiency and effectiveness.

Identifies gaps and project shortcomings and plans for ways to fix similar issues in the future.

Highlights project successes, recaps positive project outcomes, and provides recognition for team members who excelled during the project. Required Skills:

Bachelor's Degree

3-5+ years of relevant experience. Open to JR level applicant that has experience working on a complex project.

Must have analytical skills, database management, data entry, identifying trends and analysis, making recommendations to improve parking situation help manager complex parking situation the Open for Jr in experience and had experience managing complex situation/project.

Written communication and interpersonal skills is a must

Preferred Skills:

Preferred experience in Engineering and Parking operations

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.