Sr. IT Systems Engineer

Our Mission

At Palo Alto Networks, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

The Team

Information Technology - Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.

Job Summary

Palo Alto Networks is looking for a talented Senior IT Systems Engineer, Identity & Access Management who will be responsible for maintainability, build and configuration of user identity & authentication services, single sign on (SSO) and access automation. The ideal candidate enjoys working in a fast-paced environment with highly innovative technologies and will make a big impact in this highly visible role strengthening our identity services.

Key Responsibilities

Implement and support the SSO. MFA and user access provisioning services

Develop and maintain IAM policies, procedures, and standards

Partner with IT and product teams for SSO and user registration integration

Maintain and support API based micro services for customizing customer and partner registration

Manage scalability, capacity planning, redundancy, and resiliency

Maintain service availability and performance SLAs based on business and product requirements

Work with other Identity Platform engineers to deploy and maintain services, capacity planning, create and review operational runbooks

Contribute to future roadmap, design, deployment, validation, operations and DR/BCP

Design proactive service monitoring, alerting and trend analysis of the services, and implement self healing

Participate in on-call support rotation and handle IAM-related incidents as needed

Qualifications

Required Qualifications

ship is required for this position and Must be in Reston, VA.

3+ years of hands-on experience in managing and supporting identity & access technologies, like Okta, Azure AD, Ping Identity, CyberArk

Very strong knowledge of SSO, MFA and user identity management domain

Advanced understanding of SAML, OAuth, and SCIM standards and protocols and practical knowledge of their implementation

Ability to work cross-functionally across multiple business units, such as IT application, infrastructure, and product development teams

Strong technical writing skills to support required documentation

Bachelors/Masters degree in Computer Science, Information Technology or technical stream with the equivalent combination of work experience or equivalent military experience required

Preferred Qualifications

Knowledge of directory services, preferably active directory

Familiarity with privileged access management platforms

Hands on experience with cloud provides (Google Cloud Platform/ AWS)

Strong scripting / automation skills in Python / Bash /Go

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$93,000.00 - $150,500.00/yr

Our Commitment

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.