Customer Training Agent

Our client is seeking a Customer Training Agent to join their team. As a Customer Training Agent you will be part of the Operations Support department supporting the onboarding and training of new customers transitioning to Treasury Management products and services. The ideal candidate will have excellent communication skills, a customer-focused mindset, and the ability to facilitate engaging training sessions, which will align successfully in the organization.

Job Title: Customer Training Agent

Location: Troy, Alabama

Pay Range:$16.5

What's the Job?

Deliver structured training sessions to new customers on Treasury Management products and services

Guide customers through product setup, usage, and best practices to ensure a seamless transition

Complete train-the-trainer readiness programs prior to class delivery

Monitor participant progress, address questions, and escalate issues as needed

Collaborate with call center agents, supervisors, and quality assurance teams to maintain high training standards What's Needed?

High School diploma or GED required

Experience in customer training, onboarding, or facilitation within financial services or similar environments

Strong communication and oral presentation skills

Familiarity with banking or related products

Ability to work across time zones and shifts as required What's in it for me?

Opportunity to develop skills in a dynamic financial environment

Engage in meaningful work supporting customer success

Work with a collaborative and supportive team

Gain experience in Treasury Management products and services

Be part of a company committed to diversity and inclusion Upon completion of waiting period consultants are eligible for:

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Account

Supplemental Life Insurance

Short Term and Long Term Disability Insurance

Business Travel Insurance

401(k), Plus Match

Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.