Admissions Coordinator - Treatment Center

Casa Serena is a residential substance use, mental health, trauma and eating disorder treatment center for women only. We are currently looking to add creative, compassionate and innovative individuals to the team in the position of Admissions Coordinator!

As Santa Barbara's only licensed and accredited treatment program for women, we deliver high quality integral care in a collaborative team environment. Our unique curriculum is designed to help women and staff flourish. We believe in providing our staff with the resources and tools necessary to make a lasting impression on our vulnerable population. This is an excellent position for growth and someone who wants to be in the mental health field.

Benefits

Medical, Dental, Vision Insurance

10% 401k Employer Match

Paid Time Off

Education Assistance

Employee Assistance Program

Primary Purpose and Function

The Admissions Coordinator is the first point of contact for new clients, families, and guarantors arriving onsite at all treatment programs. This position is responsible for ensuring a positive admission experience and is the continued contact for treatment extensions.

Essential Functions and Responsibilities

Facilitate day-of-admission at the outpatient, residential, and detox program

Prepare new client materials

Execute onsite paperwork, signatures, and all compliance related day-of- admission operations

Complete clinical assessments on day of admission

Complete post-admission orientation and manage 72 hour post admission timeline for compliance

Provide prospective client and family tours of all programs and houses

Provide psychoeducation support to clients as guided by the clinical team

Assist with client discharges

Maintain accurate facility daily census across all locations

Facilitate and document treatment extensions; contact guarantors for additional funds as needed; liaison with billing department

Other duties as assigned

Requirements

Core Competency (minimum skills, knowledge and experience needed to perform essential functions and responsibilities)

Client intakes & discharges

Clinical Assessments

Knowledge of HIPAA Requirements, TJC and other licensing bodies

Proficiency in electronic medical record systems (EMR)

Ability to communicate clearly, both in writing and verbally

Possess a professional demeanor and a collaborative spirit

Cultural competency and client-centered care approach

Preferred Qualifications

Current CPR & First Aid Certification and TB/Health Screen within 60 days of employment (or willing to obtain upon 7 days of hire)

Basic computer skills, experience in MS Office or Google Suite preferred

Experience in a behavioral health treatment facility preferred

Coursework in psychology, addiction studies or social work preferred

Valid driver's license, clean driving record and insurable by our insurance carrier

Physical Demands / Work Environment

Ability to sit, stand, walk, and respond quickly to emergencies

Occasional lifting up to 25 lbs

Exposure to clients in emotional distress or crisis situations

Work performed in office, residential, or detox environment

Salary Description

26-28 an hour depending on experience