Quality Systems Administrator

Job Description

Quality Systems Administrator - This position Reports to the President of the company. This position is a direct Liaison to our customers and must meet all requirements to be considered for this position.

Position Summary

The Quality Systems Administrator is responsible for the development, implementation, and continuous improvement of the Quality Management System (QMS) to ensure product conformity, process control, customer satisfaction, and profitability. This position maintains and ensures company ISO compliance and drives corrective and preventive action systems.

This role provides technical leadership of quality functions.

The ideal candidate must be willing to travel as required, possess exceptional attention to detail, and demonstrate strong communication skills when working with customers, vendors, auditors, and cross-functional teams.

Required Qualifications

Bachelor’s degree or equivalent experience in Engineering, Quality, Manufacturing, or related technical field

Minimum 2+ years of quality management experience in a manufacturing environment (sheet metal/fabrication preferred).

Strong working knowledge of ISO standards and audit processes.

Demonstrated experience maintaining ISO compliance and leading audits.

Proficiency in GD&T interpretation and technical blueprint reading.

Experience with measurement systems analysis (MSA), GR&R, SPC, and root cause methodologies.

Strong leadership and cross-functional management skills.

Exceptional attention to detail.

Excellent written and verbal communication skills.

Willingness to travel as required.

Essential Responsibilities and Duties

This description is not all-inclusive. Additional duties may be assigned as required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions. This job description does not constitute a contract and may be modified at any time.

Quality Management System (QMS) & ISO Compliance

Maintain and continuously improve the company’s ISO-compliant Quality Management System.

Ensure compliance with all applicable ISO standards, customer-specific requirements, and regulatory guidelines.

Lead internal quality system audits and coordinate external registrar and customer audits.

Develop, update, and control quality documentation including procedures, work instructions, forms, and records.

Product & Process Quality Control

Develop, implement, and maintain inspection standards, control plans, and quality procedures.

Perform and oversee First Article Inspections (FAI) & PPAP for sheet metal components and assemblies.

Interpret complex engineering drawings, GD&T requirements, and multi-view prints to verify compliance.

Ensure in-process audits are conducted and documented according to established procedures.

Maintain detailed inspection records and quality documentation.

Corrective Action & Non-Conformance Management

Lead root cause analysis activities using structured problem-solving tools (5-Why, Fishbone, 8D, etc.).

Manage internal and external corrective and preventive action (CAPA) systems.

Customer & Vendor Quality Interface

Serve as primary quality liaison for customers and vendors.

Respond to customer quality concerns, corrective action requests, PPAP, and audit findings.

Travel as required for customer visits, vendor audits, and quality-related activities.

Communicate clearly and professionally in both written and verbal formats.

Company Description

Established in 1949, Mathews Industries is a leading contract–manufacturer and premier provider of Sheet Metal Products, fabricated Metal Products. Heating and Air Conditioning Equipment and Systems, and Accessories for commercial and industrial uses. We serve a wide-ranging customer-base including private, and corporate sector.

While technology has progressed, so has Matthews Industries. In early 2006 we upgraded to a ""One System ERP Software"" from Global Shop Solutions. This software has helped us streamline our Manufacturing and Operations sector and has helped us to not only meet but exceed our customers' goals

Full-time