Warehouse Operations Supervisor

Job Description

The Warehouse Operations Supervisor plays a pivotal role in ensuring warehouse operations are executed accurately and efficiently to deliver excellent service to our customers. Supporting the Warehouse Operations Manager, the Warehouse Operations Supervisor ensures daily operations are carried out safely and according to procedure. The Warehouse Operations Supervisor ensures the warehouse team is well trained, competent, and motivated. The Warehouse Operations supervisor effectively identifies and resolves various issues that occur during daily operations and works to ensure continuous improvement.

Key Responsibilities

Oversees and supervises a work group to meet company goals.

Provides leadership to assigned personnel through effective goal setting, performance reviews, delegation, and communication. Provides measurable feedback, suggestions for improved performance and recognition for achievements.

Maintains close supervision and control of warehouse associates with daily use of KPIs to monitor lines picked and packed.

Contributes to a culture of safety through regular enforcement of safe work practices.

Leverage technology to improve picking, packing, and all logistics operations.

Conducts interviews, hiring, and training, as necessary.

Supports all company Health, Safety, Environment, Energy and Quality Management System programs to ensure compliance with policies and regulatory requirements. Maintains a safe working environment for all associates.

Conducts regular meetings to ensure personnel are well informed of policies and procedures, expectations, and goals. Continually enforces productivity standards.

Accurately prepares, maintains, and communicates detailed reports.

Ensures excellent customer service and communication.

Other responsibilities and/or projects as assigned by leadership.

Basic qualifications

Associate or bachelor’s degree preferred; 5 years’ experience in a related field such as warehousing or logistics; at least 2 years’ supervisory experience, or a verifiable equivalent combination of education and experience. Experience in the pharmaceutical industry a plus.

Shipping and related logistics experience managing hundreds of outgoing packages daily.

Demonstrated ability to investigate and solve warehouse operational issues such as inventory discrepancies and damaged and/or incorrect shipments.

Ability to safely operate warehouse equipment such as forklifts, pallet jacks, dock plates, etc.

Excellent computer skills. Proficient in Microsoft Office applications including Word and Excel. Microsoft D365 and Master Control experience is a plus.

Core Competencies

Proven team player with a collaborative/flexible mindset and a positive, service-oriented attitude.

Ability to work with others in a positive and professional manner to develop and maintain our culture and strong working relationships with co-workers and management.

Self-motivated with the ability to take initiative, including asking for and offering help when needed; performs work independently without being prompted.

Strong attention to detail and focus on quality, accuracy, and accountability.

Impeccable integrity. Will not sacrifice quality or compliance for any reason.

Effective communicator, both written and verbal.Company Description

We offer a dynamic environment where talent and ambition can develop to its fullest. We have an open and informal organization culture, where individuals need to have strong motivation and ability to work independently. Fagron is a widely expanding, international, professional, and ambitious pharmaceutical company with multiple growth opportunities. Job opportunity includes competitive salary, comprehensive benefits, performance package, and ability to be part of an international leader in an expanding industry.

Full-time