Manager Operations Technical Learning and Development - Vertiv

Description

Job Summary

The Manager Operations Technical Learning and Development- Vertiv Operating System (VOS) is responsible for the global strategy, standardization, and execution of Vertiv Operating System (VOS) learning and capability development across all manufacturing and operational facilities worldwide. This role ensures VOS learning is consistently designed, deployed, governed, and continuously improved to support operational excellence, safety, and business growth objectives.

Serving as the global learning leader for VOS, this role partners closely with VOS leadership, plant and regional stakeholders, and the broader Learning & Development organization to define the vision, roadmap, and execution model for VOS learning. The Sr. Manager ensures alignment across regions, drives scalable deployment strategies, and supports enterprise growth plans through disciplined capability building.

This position is instrumental in embedding VOS as a standardized way of working globally—building a sustainable culture of continuous improvement, accountability, and performance excellence.

Responsibilities:

Global VOS Learning Strategy & Governance

Own and lead the global VOS learning strategy, ensuring alignment with Vertiv’s operational, growth, and transformation objectives.

Define and maintain global standards, frameworks, and governance for VOS learning content, delivery models, certification paths, and deployment.

Establish a multi-year VOS learning roadmap aligned to business priorities, maturity levels, and regional needs.

Ensure VOS learning strategies support global scalability while allowing for controlled regional and site-level execution.

VOS Learning Deployment & Execution

Lead the global deployment of VOS learning programs across manufacturing plants and operational teams.

Partner with regional and plant stakeholders to ensure effective rollout, adoption, and sustainment of VOS learning initiatives.

Ensure consistent execution of VOS onboarding, role-based learning, and advanced CI capability development across all sites.

Support execution of enterprise growth plans by ensuring VOS capability readiness in new, expanding, or transforming facilities.

Continuous Improvement (VOS) Learning Content Ownership

Oversee the design, development, and maintenance of VOS learning content, including eLearning, instructor-led training, job aids, performance support tools, and certification materials.

Ensure all VOS learning content reflects Lean / Six Sigma principles, standard work, and best practices in operational excellence.

Govern content quality, version control, and lifecycle management to ensure accuracy and consistency globally.

Ensure all VOS learning assets are effectively managed and tracked within the Learning Management System (LMS).

Stakeholder Alignment & Global Partnerships

Serve as the primary learning partner to VOS leadership, aligning learning priorities with CI strategy and operational goals.

Drive global plant and regional stakeholder alignment, ensuring clarity on expectations, roles, and responsibilities related to VOS learning.

Collaborate with SMEs, functional leaders, and cross-functional partners to identify skill gaps, maturity targets, and capability needs.

Provide thought leadership and guidance to leaders on VOS learning pathways, maturity progression, and performance improvement.

Program Management, Measurement & Continuous Improvement

Lead end-to-end program management for global VOS learning initiatives, including planning, execution, communication, and reporting.

Define success metrics and evaluate effectiveness using data, feedback, and operational performance indicators.

Continuously improve VOS learning programs based on outcomes, site maturity, and evolving business needs.

Ensure learning investments deliver measurable impact on safety, quality, delivery, cost, and employee capability.

Requirements

Bachelor’s Degree required; Master’s Degree preferred.

5 - 7 years of experience in Learning & Development, Continuous Improvement, Operations, or related fields.

Proven experience leading global learning programs or enterprise-scale initiatives and strong program and change management capabilities.

Lean Six Sigma Master Black Belt or Black Belt certification required.

Strong global leadership presence with the ability to influence across a matrixed, multi-region organization.

Deep expertise in Lean/Sig Sigma and continuous improvement systems, including problem solving methodologies and operational excellence frameworks.

Demonstrated ability to build and execute global learning strategies and deployment models with proficiency with instructional design methodologies and learning technologies.

Experience working in manufacturing or industrial environments required.

Strong proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) with the ability to produce executive-ready materials.

PHYSICAL REQUIREMENTS

Ability to work in both office and industrial manufacturing environments.

Ability to work in fluctuating temperatures (approximately 60 F–95 F), stand or walk for extended periods, and wear required PPE.

TRAVEL TIME REQUIRED

<25% global travel

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus

• Operational Excellence

• High-Performance Culture

• Innovation

• Financial Strength

OUR BEHAVIORS

• Own It

• Act With Urgency

• Foster a Customer-First Mindset

• Think Big and Execute

• Lead by Example

• Drive Continuous Improvement

• Learn and Seek Out Development

About Vertiv

Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to .

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