Customs Import Specialist

Job Description

Salary: $17-23/hr

At GHY, we dont just move goods across borders we move possibilities forward. As one of Canadas 50 Best-Managed Companies, were proud to be a family-led organization where people genuinely care about their work, their clients, and one another.

For over a century, weve been helping importers and exporters trade confidently in global markets. With offices across Canada and the United States including Toronto, Emerson, Winnipeg, Calgary, Vancouver, North Dakota, and South Carolina GHY continues to grow through integrity, innovation, and care.

Why Youll Love Working Here:

We CARE:Our values guide everything we do Clients are our focus, Associates matter, Relentlessly serving traders, Excellence and innovation in all we do.

Work-Life Balance:Flexibility and connection matter. Our Giveback Committee, Social Committee, and Cultural Ambassadors keep our teams supported, engaged, and inspired.

Competitive Compensation:Fair pay through scheduled salary assessments and a performance-based bonus program.

Excellent Benefits:Comprehensive, subsidized health, dental, vision, short- and long-term disability, and life & AD&D coverage.

Growth & Development:Access to our internal university, leadership development program

About the Role:Reporting to the Client Care Manager, the Evening Customs Import Specialist is responsible for processing shipment releases for our clients accurately and efficiently during evening hours, while delivering outstanding service.

What Youll Do:

Monitor assigned entry folders and prioritize shipments by ETA for timely submission to customs

Process entries for ocean, air, truck, and rail shipments

Handle in-bonds, AES filings, prior notices, manifests, and ISF submissions

Review documentation to ensure complete entry packages before processing

Communicate internally and externally with carriers, vendors, and clients via phone and email

Monitor entry dashboards and escalate moment of truth issues to the Production Manager

Perform other duties as required

Who You Are:

Ability to represent GHY professionally and collaborate effectively

Strong prioritization skills in a fast-paced, changing environment

Self-motivated and able to work independently

Exceptional attention to detail and problem-solving skills

Proficiency in Outlook, Word, and Excel

Excellent oral and written communication skills

Ability to meet tight deadlines

What Youll Bring:

Completion of Grade 12 Education

Prior Brokerage Services/Logistics Experience Preferred

Working Conditions:

Sitting at desk, 95%

Standing at counter/machine, 5%

Position Classification:

Associate Level II/III: Wage dependent upon experience. PREMIUM pay offered for Evening Shift.

LOCATION:

In or Around the Surrounding Areas of Pembina, ND OR Columbia, SC

HOURS OF WORK:Full-Time Schedule: 40 hours

Flexibility offered for shift options that best fit your lifestyle

Stat Holidays may be required to be worked annually

Participation in the afterhours/on-call rotation will be required

We are an equal opportunity employer and value diversity. All employment is decided based on qualifications, merit, and business need.

Full-time