Business Operations Manager - Global Banking Platform - Strategy

Description

If you are passionate about shaping next gen core banking and driving cross functional strategy, this is where you want to be. Join JPMorganChase’ s Global Banking Platform Team as a Strategy Vice President to build the first cloud based core, lead strategic planning and operating model initiatives, and make an impact that powers financial products for years to come.

As a Business Operations Manager – Strategy Vice President within the Global Banking Platform (GBP) Team, your role is pivotal in coordinating cross-functional initiatives and supporting executive leadership with strategy and operating model initiatives. You will have a strong background in operations, data analysis and strong written and verbal communication skills. You are ambitious, self-driven and have expertise in managing workflow strategy and essential business processes.

Job responsibilities

Lead execution of GBP’s strategic roadmap, aligning platform vision with OKRs, operating model milestones, and executive priorities across tech, product, finance, and legal teams

Own executive reporting and strategic content development for senior leadership forums

Oversee governance structures, decision tracking, and partner engagement to drive clarity and accountability across cross-functional initiatives

Drive target-state onboarding experience and operating model readiness

Serve as a senior advisor on risk, controls, and business process alignment, synthesizing data and insights to influence decision making

Required qualifications, capabilities, and skills

6+ years of experience in strategy/management consulting, technology consulting, corporate strategy, or similar roles including at least 1+ years of experience leading teams

Domain expertise in core banking, payments, deposits, or ledger platforms; exposure to next gen/core modernization

Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions

Strong communication, presentation, and influencing skills; ability to collaborate and build relationships with colleagues at all levels and achieve goals

A high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership

Critical thinking; can be given an objective and break it down into a plan with little guidance and execute

Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly

Ability to work in a team environment and independently, as well as collaboratively with all levels of the organization, including senior executives

End-to-end thinking; does not get confined by organizational lines and factors in up and down stream impacts

Can navigate ambiguity and bring sustainable, repeatable structure to the program

Advanced MS Excel and PowerPoint skills

Preferred qualifications, capabilities and skills

MBA or advanced degree in business, finance, engineering, or related field.

Operating model and process design credentials (e.g., Lean Six Sigma, ITIL); experience defining SLAs, RACIs, and runbooks.

Portfolio governance and execution at scale: OKR frameworks, benefits tracking, and Agile at scale (e.g., SAFe) using tools like Jira/Confluence.

Cloud economics/FinOps experience on AWS (chargeback/showback, tagging hygiene, cost modeling, rightsizing) and familiarity with vendor/MSA/licensing economics.

Risk and controls fluency (operational risk, SOX/CCOR, change management); experience engaging audit and senior risk committees/regulators.

This role does not offer visa sponsorship