Telecaller

Organization: Jeevan Ayurveda

Location: Dharampur (Solan)

Employment Type: Full-Time

About Jeevan Ayurveda

Jeevan Ayurveda is a growing Ayurvedic healthcare organization dedicated to providing authentic, medicine-based, and result-oriented Ayurvedic treatments. The clinic specializes in treating conditions such as piles, arthritis, PCOD, infertility, digestive disorders, and skin diseases through personalized Ayurvedic treatment plans.

Key Responsibilities

1. Handle Patient Calls

Receive and manage incoming patient inquiries.

Explain clinic services and treatment options clearly.

Guide patients about consultation procedures.

2. Lead Conversion

Contact leads generated from social media, ads, and website inquiries.

Convince and guide patients to book consultations.

Maintain a professional and polite communication style.

3. Follow-ups

Take regular follow-ups with existing patients regarding their treatment progress.

Remind patients about appointments and consultations.

4. Data Management

Maintain proper records of leads, calls, and patient details.

Update lead status and follow-up records regularly.

5. Patient Coordination

Coordinate with doctors and clinic staff for smooth patient management.

Ensure patient satisfaction through proper communication.

Eligibility Requirements

Minimum 12th pass / Graduate preferred

Good communication skills in Hindi (English is a plus)

Basic computer knowledge

Experience in telecalling, customer support, or healthcare sector preferred

Skills Required

Strong communication and convincing ability

Patient handling and counseling skills

Basic knowledge of CRM or lead management

Friendly and professional attitude

Salary & Benefits

Salary: 12,000 – 20,000 per month (depending on experience)

Performance-based incentives

Growth opportunities within the organization

Probation

Probation Period: 6 months