Trainer

Do you love helping people, staying organized, and solving problems? If so, this could be the perfect role for you!

We’re looking for a Trainer who thrives in a fast-paced, people-focused environment. You’ll be a key part of our training department—supporting new hires, keeping training organized and compliant, and assisting with classes both in person and virtually. If you have great customer service skills, strong attention to detail, and a personality that shines, we want to hear from you.

What You’ll Do

Training & Onboarding Support

Assist with and eventually conduct training classes (in person & virtual)

Support new hires through onboarding and required trainings

Help improve training sessions using feedback and evaluations

Troubleshoot online training platform issues for employees

Engage learners and create a welcoming training experience

Administrative & Customer Service Support

Coordinate training dates, locations, instructors, and materials

Create and maintain a monthly training calendar

Schedule, confirm, and remind staff of required trainings

Enter and maintain accurate training and certification records

Answer training phone lines and respond to training emails

Process certification requests and distribute certificates/cards

Run training reports and track compliance requirements

Collect missing documentation from employees as needed

Compliance Support

Monitor training compliance for field and internal staff

Communicate with employees regarding training requirements

Partner with recruiters and internal teams when compliance issues arise

General Office & Team Support

Maintain organized filing systems (digital and physical)

Track and order training supplies (CPR kits, PPE, Red Cross materials, etc.)

Assist with special projects as needed

What We’re Looking For

Strong customer service skills — you enjoy helping people and solving problems

Comfortable speaking on the phone, virtually, and eventually in front of groups

Organized, detail-oriented, and able to juggle multiple priorities

Confident communicator with a friendly, approachable personality

Tech-comfortable and able to troubleshoot basic online training issues

Willingness to learn and grow into training facilitation

Team-oriented with a positive, can-do attitude

Experience & Requirements

2 years post-high school education or equivalent experience (customer service, admin, HR, training, caregiving, or office support)

Basic knowledge of Microsoft Office (Outlook, Word, Excel)

Valid driver’s license

Ability to sit/stand for extended periods

Occasional evenings, weekends, and local travel for trainings

Compensation details: 19-21 Hourly Wage

PI771043d20139-31181-39896134

Full-Time