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Japanese Customer Service Representative for BPO

Company:
J-K Network Services
Location:
Makati, National Capital Region, Philippines
Salary:
60,000 - 80,000
Posted:
November 30, 2016
Description:

JOB RESPONSIBILITIES

Provide timely and accurate information to incoming customer orders, requests, status and product knowledge requests.

Process customer orders, changes, requests, according to established department policies and procedures.

Provide timely feedback to the company regarding service failures or customer concerns.

Required Language: Bilingual in both Japanese Language (Nihongo) & English (Fluent in writing & speaking both languages)

Act as liason between Global Sourcing and it's Client

Perform other related duties as assigned.