Part Time Service Receptionist/Appointment Coordinator

Job Description

Carman Ford Lincoln is looking to add a PART TIME Service Receptionist/Appointment Coordinator to our team. This position is part time with additional time to cover shifts for the full time employees when they are out.

Scheduled hours are Monday 4:30pm-6:00pm, Wednesday 4:30pm-7:30pm, Friday 4:30pm-6:00pm, Saturday 8:00am-3:00pm (8:00am-1:00pm during summer time hours).

Key responsibilities include, but are not limited to:

Answering incoming service phone calls and transferring to the correct person or department

Scheduling service appointments from incoming phone calls

Making outbound phone calls to customers to schedule appointments

Monitoring all service department appointment scheduling

Collecting payment for customers, in person and over the phone, when vehicles are picked up

Documenting and verifying all deposits for their shift (cash, check, credit cards, Rewards Points, etc)

Work closely with Service Manager and Department Managers to grow the company and service department

Why work at Carman?

We are a family owned and operated business that has been around for 50+ years

Family atmosphere and safe working environment

Training and continuous support throughout employment

Potential for advancement in position and other positions throughout the dealership

This is a PART TIME position and the rate of pay is $17.00/hour, weekly pay.

Part-time