Production Associate

Job Description

Collette is seeking a Production Associate to join the Production/Distribution Team. This is a hybrid role based at our headquarters in Pawtucket, RI.

About Collette: Let Us Show You the World

There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.

Job Summary:

The Production Associate will be responsible for the preparation and quality control of all guest travel documents.

Primary Functions:

Use Collette Systems, to create & proof documents for travelers

Manage daily workflow to ensure that travelers will get their documents in a timely manner.

Monitor, respond and process department internal phone queue and email inbox

Be flexible on responsibilities to perform other duties as assigned

Knowledge and Skills:

Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or other Microsoft office programs such as Excel, to enter data) and ability to learn Production Systems.

Detail oriented and organized self-starter

Ability to multi-task and prioritize workflow

Ability to work productively and proficiently, both independently and as a team

Able to work a flexible schedule (including occasional overtime and holidays)

Compensation & Benefits

We believe in taking care of our team—inside and outside of work.

The pay range for this position is $16.50 - $17.50 per hour.

What We Offer:

Health & Wellness: Medical, Dental, and Vision coverage—plus a Peloton One Membership to keep you moving

Time Off: Generous PTO, paid holidays, and your birthday!

Volunteer Time: Paid hours to give back to causes you care about

Financial Security: 401(k) with company match

Family Support: Paid parental leave, paid bereavement leave and access to our Employee Assistance Program

Career Growth: Tuition reimbursement to help you level up your skills

Exclusive travel discounts, incentives and more!

Full-time

Hybrid remote