Infrastructure Tech Lead

Location:Van Wert, OH; Dublin, OH

Work Model: Hybrid

Position type: Full time - salary

We are a team of employees who are passionate to deliver best in-class customer service and innovation in the industry. It's because we put Integrity, Relationships and Excellence in all aspects of our work.

Our employees have the opportunity to fully utilize their talents and bring their best self. We believe that who you are is just as important as what you do!

We're looking for an Infrastructure Tech Lead to drive the architectural strategy, modernization efforts, and platform engineering vision that power our hybrid technology ecosystem. In this role, you'll guide teams, creating intuitive, automated, and resilient internal platforms that accelerate engineering productivity. If you thrive in a collaborative environment, love solving complex technical challenges, and enjoy shaping the future of infrastructure through automation and product-focused design, we'd love to meet you. Join us and help build the foundation that keeps our business running securely, efficiently, and with innovation at the forefront.

Key Responsibilities of the Role

Define and maintain the overall architecture for our enterprise infrastructure products, ensuring all technology domains work seamlessly together

Lead our platform engineering vision by helping teams build modern, intuitive internal platforms that engineers rely on every day

Set clear objectives and service expectations (OKRs, SLIs, SLOs, SLAs) that communicate the health and impact of our infrastructure services

Champion a Zero Trust approach, modern security standards, and automated compliance practices that keep our environment protected by default

Guide teams in adopting automation and Infrastructure-as-Code to make provisioning, configuration, and change management more reliable and scalable

Treat internal platforms as a product, building user-friendly, API-driven workflows that directly reduce friction for Software Developers and Data Engineers

Champion GitOps principles, enabling stakeholders to leverage infrastructure using the same pull-request workflows and CI/CD pipelines

Apply broad domain awareness-across network, compute, storage, observability, and DevOps-to ensure cohesive and thoughtful design decisions

Empower development teams by providing self-service identity and access controls, ensuring security is a seamless, frictionless part of their everyday workflows

Expand the use of automation for compliance reporting and operational checks to improve reliability and reduce manual work

Provide coaching, mentorship, and cross-team leadership, stepping in hands-on when needed to help teams deliver critical outcomes.

Architecture & Design Skills

You will help shape the long-term architecture that supports our hybrid environment and influences how teams build and deliver reliable services

Design solutions that span multiple infrastructure domains, ensuring each is integrated and built for scale

Help evolve our internal platforms into consistent, product-like experiences that incorporate continuous feedback from users

Guide the organization toward modern access models, segmentation strategies, and identity-driven security

Shape cloud and hybrid architectures that support future growth-whether through DNS/IPAM modernization, SD-WAN adoption, or IPv6 readiness

Design for resilience through active-active patterns, tiered architectures, and disaster recovery principles baked into the platform

Automation & Infrastructure as Code

Automation is a core pillar of how we operate, and you will guide teams toward practices that improve consistency and quality

Expand the use of Infrastructure-as-Code frameworks to ensure deployments are consistent, auditable, and repeatable

Promote GitOps principles, ensuring infrastructure is versioned and automatically reconciled

Help teams embed security and compliance checks directly into CI/CD pipelines

Encourage event-driven automation and self-healing capabilities to reduce operational noise and improve reliability

Support the transition from ticket-based provisioning to API-driven, self-service experiences

Compute & Containerization

You will help advance our compute and container platforms, so they are secure, scalable, and easy for engineering teams to adopt

Shape the direction of our container orchestration and Kubernetes environments

Promote hardened operating system builds to ensure consistency and security across Windows and Linux platforms

Guide modernization in hybrid compute environments such as VMware Cloud Foundation and other automation-focused integrations

Support efforts to improve capacity planning, workload performance, and the ability to rapidly clone environments for testing or experimentation

Network Engineering

You will play an important role in advancing our network modernization efforts

Support the evolution to software-defined networking and identity-driven network policies

Promote improved DNS/IPAM practices and modernization with tools that bring more structure and reliability to the environment

Encourage the expansion of network automation using proven tools and intent-verification workflows

Advocate for scalable segmentation and Zero Trust models that strengthen security posture while enabling business flexibility

Storage & Data Management

You will guide the evolution of our storage platforms toward more resilient, efficient, and secure practices

Promote modern storage design that incorporates scalable object storage and cost-conscious tiering

Champion native security capabilities such as encryption, replication, and ransomware resilience

Improve storage observability and cost transparency so teams understand performance trends and the cost-to-serve

Observability & Monitoring

You will help build a more proactive, data-driven operational environment

Strengthen our centralized logging and monitoring strategy across the enterprise

Partner closely with stakeholders to design highly observable systems, building real-time telemetry and dashboards that track both application performance and data ingestion at scale

Encourage automation that ties monitoring events to actionable remediation paths

DevOps & Tooling

You will partner closely with infrastructure and development teams to evolve our toolchain and delivery practices

Shape templates and practices for our CI/CD pipelines and shared deployment frameworks

Promote consistent, well-documented tooling that is easy for teams to adopt and integrate into their workflows

Embed security scanning and compliance into the development and deployment lifecycle

Security & Compliance

You will ensure security is embedded into the foundation of our infrastructure

Advance identity and access governance practices, including modern MFA experiences

Champion policy-as-code adoption for automated enforcement of security baselines

Help align infrastructure operations with CIS, NIST, PCI, and other frameworks

Leadership & Collaboration

This role is highly collaborative and requires someone who can bring people together

Champion a culture of stakeholder and developer empathy; collaborate across engineering groups to deeply understand their pain points and build platforms that accelerates flow state

Mentor and develop engineers, helping them grow their automation, architecture, and platform engineering skills

Ensure infrastructure strategies align with business priorities and deliver clear value

Required Qualifications

Bachelor's degree in Computer Science or related field and 6 years of experience in infrastructure architecture and engineering

Or 8 years of experience in infrastructure architecture and engineering

Preferred Qualifications

Experience leading modernization efforts across multiple infrastructure domains

Strong background in automation, Infrastructure-as-Code, and platform engineering

Industry certifications in cloud, networking, compute, automation, or Kubernetes

Experience leading broad, multi-year transformation programs across infrastructure domains

Knowledge, Skills, and Abilities

Broad architectural expertise across network, compute, storage, endpoints, and DevOps

Strong automation and scripting skill sets

Skilled communicator able to influence, negotiate, and collaborate across diverse teams

Demonstrated ability to streamline processes and connect the dots across different technology areas

Excellent multitasking, prioritization, and stakeholder engagement skills

Ability to work non-standard hours as needed to support operational needs

Great understanding of Central Insurance's policies and processes

Total Rewards

Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees' financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits

Work Authorization

Central will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

It is the policy of Central that all recruiting, hiring, training, compensation, overtime, job classification and assignment, facilities, promotions, transfers, employee treatment and all other terms and conditions of employment shall be maintained in a manner which will not discriminate against any person because of race, color, age, sex, national origin, ancestry, religion, marital status, military status, or disability. The applicant should respond to questions on this application in a way that will not divulge such information. #LI-AS1 #LI-Hybrid