Dynamics CRM Solution Engineer (m/f/d)

MED-EL is a leading manufacturer of innovative medical devices for the treatment of various types and degrees of hearing loss. Our unique portfolio of implantable hearing solutions benefits thousands of individuals in more than 140 countries worldwide. With headquarters in Innsbruck, Austria, MED-EL has over 3,000 employees around the world.

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Dynamics 365 CRM Solution Engineer (m/f/d)

Information Technology

Innsbruck, Austria

Professionals Full-Time 38.5h Permanent

Work closely with product owners and stakeholders to analyze business needs and integrate them into the CRM system

Define and enforce CRM development standards based on best practices and governance models

Configure the system, workflows, automation, and integrate it with third-party systems

Monitor performance and troubleshoot issues

Document system architecture and data flows to ensure smooth transition and effective knowledge retention

At least 3 years of experience with Microsoft Dynamics 365

Proficient in CRM configuration, including workflows, user setup, data import, SQL, and security settings

Experience with integration tools and APIs

Strong problem-solving abilities and innovative thinking in troubleshooting system and process issues; proactive approach to communication xjliken and teamwork

Excellent English skills, both written and spoken

Central Location

Employee Discounts

Flexible Hours

International Environment

Onboarding

Workplace Well-Being

Minimum Salary

Salary will be determined based on professional experience; the formal minimum salary according to Collective Bargaining Agreement is € 47,810.14.