Field Service Technician - Siemens Sinumerik

Field Service Technician (Aeronautics Division)

Kinston, NC (Onsite)

Full-Time Permanent Role

The candidates must be able to work, at the customer facilities, in the first, second and third shifts, on the weekends, and in excess of 8 hours/day and 40 hours/week.

Job Summary:

Our Client is seeking a Field Service Technician to join their Services Team.

This position is fully onsite at our customer’s aeronautical manufacturing facilities in Kinston, North Carolina. The role requires daily presence at the customer site and involves hands-on work in a dynamic industrial environment.

You will work directly with CNC/PLC controlled systems, performing diagnostics, calibrations, and process optimization to ensure optimal machine performance. The role also includes supporting machine acceptance activities and providing hands on training to customer personnel.

In addition, you will collaborate closely with our Service teams to coordinate interventions, respond to technical incidents, and contribute to Service initiatives in a dynamic, customer facing environment.

Main Responsibilities:

• Troubleshoot and repair CNC/PLC systems, including alarm analysis and root cause identification.

• Perform machine calibrations, adjustments, and process optimization tasks.

• Support machine acceptance procedures and deliver customer training on proper machine operation.

• Coordinate with internal Service teams to plan and execute service interventions and respond to customer incidents.

• Contribute to Services activities, including documentation, service reports, and technical support.

• Develop technical content for manuals (operation, troubleshooting, preventive and corrective maintenance).

• Maintain thorough project records and documentation.

• Comply with company policies and meet performance expectations.

• Communicate relevant project information to the project coordinator.

Education, Experience & Other Requirements:

• 5 years of experience in similar roles, preferably commissioning and services 5-axis machines in the aeronautics industry

• High School Diploma / Associates Degree or technical certification in related field or higher preferred / Computer Science, Mechatronics or Automation Engineering Bachelor Degree.

• Experience with Siemens Sinumerik – Sinumerik Operate CNC software.

• Experience with Siemens TIA Portal V15 PLC software.

• Strong troubleshooting skills using CNC & PLC software, including alarm tracing and root cause analysis.

• Ability to read and interpret electrical, pneumatic, hydraulic, and mechanical schematics.

• Ability to rebuild cable connectors (Ethernet, Profibus, power cables, Harting connectors).

• Experience aligning 5 axis CNC machines using Renishaw laser interferometer, granite squares, dial indicators, or laser tracker.

• Ability to disassemble, replace, and adjust mechanical components.

• Ability to replace plug and play modules.

• Experience with C++ (Visual Studio Code).

• Ability to work with SQL Server Management Studio.

• Availability to work onsite at the customer facility across all shifts, including weekends, and to work beyond 8 hours/day or 40 hours/week when required.

If you possess these qualifications and are excited about the prospect of contributing to dynamic team, we encourage you to apply.