Pharmacy Clerk

Job Title: Pharmacy Clerk Reports to: Chief Pharmacist, Staff Pharmacist Status: Non-Exempt Summary The Pharmacy Clerk's primary responsibility is patient/customer care.

This position is the first point of contact for pharmacy patients and will handle all patient/customer interactions in a prompt, professional and friendly manner.

Essential Duties and Responsibilities * Learn Lewis Drug policies and procedures and perform them daily * Professionally manage and assist in all patient wait times, sales, returns, and complaints * Answer phone calls promptly and in a polite manner * Obtain and maintain pertinent information from patients so prescriptions can be filled accurately and efficiently * Maintain the confidentiality of patients' private medical information according to the HIPPA Act * Prepare paperwork and compile medications for delivery and mail out orders * Manage and serve drive-thru patients in an efficient manner (if applicable) * Ability to log into a variety of software systems and use a cash register * Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day's operations * Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities * Perform additional duties as assigned by the Chief Pharmacist/Pharmacist Employee Role Expectations * Must be neat and clean in appearance * Eagerness to help patients with a positive and friendly attitude * Strong organizational skills, attention to detail, and ability to multitask * Must be a self-starter * Willingness to take direction when needed * Ability to maintain composure when dealing with challenging situations * Ability and desire to learn new skills * Work effectively as part of a team to support the entire pharmacy, as well as individually * Able to communicate effectively, both verbally and in writing * Learn new software systems and type (data entry) accurately and efficiently * Dependable in attendance and job performance * Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members Qualifications * High school diploma or equivalent required (or in progress) * Ability to handle transactions accurately and responsibly * Basic math and computer skills Physical Requirements * Must be able to stand for long periods of time and move quickly from one workstation to another * Work with full range of hands, wrists, and arms (i.e.

Ability to pick up and pinch small items with fingers, and seize, hold, grasp or turn objects with hands) * Constantly positions self or moves about the pharmacy to access product and supplies from varying height levels * Ability to lift/move items up to 40 lbs occasionally, up to 10 lbs frequently, and less than 10 lbs constantly * Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction * Must have depth perception, color vision (ability to identify and distinguish colors), and field of vision * Must have ability to communicate verbally with staff and patients * Must be able to handle multiple tasks in a fast paced setting (data entry, answering phones, waiting on patients, etc.) Benefits (Full-time employees) * Medical, dental, and vision insurance * HSA, FSA, LPFSA options * Voluntary options: life, long-term disability, life/long-term care hybrid, cancer, critical illness, accident, identity theft protection * Employee discount * Retirement savings (401k) * Paid Time Off (PTO) * Paid volunteer time * Company paid short term disability * Company paid life insurance * Discounted logowear * Employee Assistance Program Benefits (Part-time employees) * Employee discount * Retirement savings (401k) * Paid Time Off (PTO) * Discounted logowear * Employee Assistance Program