GTM Engineer

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.

Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

At GlossGenius, we are obsessed with empowering creative entrepreneurs. As our GTM Engineer, you will be the architect behind our next generation of sales technology. You won't just manage tools; you will build intelligent systems that use LLMs and automated workflows to remove friction from the sales process, allowing our team to focus on what they do best: building relationships.

You will report to our Senior Manager, Revenue Operations. You must be commutable to our NYC headquarters and will operate in a hybrid environment with 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You’ll Do

Architect AI Workflows: Design and deploy LLM-powered solutions for lead enrichment, automated personalization, and real-time sales coaching (e.g., automated "Battlecards" based on competitor mentions in Gong)

Bridge the Data Gap: Work closely with Data Engineering to pipe high-intent product usage signals from our data warehouse (Snowflake/BigQuery) into actionable sales triggers

Automate the Lifecycle: Build and maintain custom integrations between our CRM (Salesforce/HubSpot), sales engagement platforms (Outreach/Salesloft), and internal proprietary tools using Python and APIs

Optimize Lead Routing: Develop sophisticated, code-based routing logic to ensure the right leads get to the right reps at the exact moment of high intent

Build Internal Tools: Create "lite" internal apps or Slack bots that give the sales team instant access to customer health scores and upsell opportunities

What We’re Looking For

4+ years of experience in a technical role — Forward Deployed Engineering, Solutions Architecture, or Technical RevOps — comfortable in a codebase but thriving in a business-growth environment

Advanced Python and SQL skills; you write scripts to manipulate data and interface with REST APIs without waiting for a developer to build a connector for you

Hands-on experience with OpenAI's API, LangChain, or similar frameworks; you know how to prompt-engineer for high-quality, structured output

Deep understanding of where in the sales funnel reps lose time and a track record of proposing and building technical solutions to fix it

Experience with the following tech stack is preferred

CRM: Hubspot (Advanced Admin/Apex knowledge preferred)

Languages: Python, Node.js, and SQL

Data/AI: Snowflake, Fivetran, OpenAI API, LangChain

Sales Tech: Outreach/Salesloft, Gong, ZoomInfo, Clearbit

Benefits & Perks

Flexible PTO

Competitive health & dental insurance options, with premiums partially or fully covered by GG

In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities)

Fertility and adoption benefits via Carrot

Generous, fully-paid parental leave policy

401k benefit - employees are eligible to contribute starting day 1 of employment

Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses

Pre-tax commuter benefits

Dependent Care FSA

Home office support

The starting base salary for this role in New York, California, and Washington is between $140,000 - $175,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future.

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.

Personal Information: Notice at Collection for Employees and Applicants

Agency Submissions

If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.

GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.